Cloud Remote Device Management Without Admin Rights
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Solution Overview
Problem
Existing IT service and asset management systems in cloud computing require network administrative rights and specific identification data to manage devices, limiting user access, especially for devices in remote networks, and are inefficient for managing multiple devices connected to different networks.
Innovation Solution
A method that allows users to manage remote devices without network administrative rights, using a web application with a user interface to select actions, retrieve identification data, generate packets, and transmit commands to devices across different networks, utilizing Wake On LAN signals and VLAN technology to obtain and implement status data and actions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If existing IT service and asset management systems are used to manage devices, then device management functionality is provided, but network administrative rights and specific identification data are required, limiting user access
Solution Approach 1:
The patent introduces a cloud-based management system that acts as an intermediary between users and remote devices. This cloud system stores device identification data and facilitates communication without requiring users to have direct network administrative rights or physical access to devices, thereby simplifying user access while maintaining security
Solution Approach 2:
The system enables users to autonomously manage remote devices through a web interface without requiring network administrator intervention. Users can independently perform actions such as powering on/off devices, checking status, and receiving notifications, making the system self-service oriented and easier to operate
2Adaptability or versatility
If users need to manage devices in remote networks, then remote device management capability is achieved, but existing systems require network administrative rights which are not always available
Solution Approach 1:
The cloud-based management system serves as a mediator that enables users to manage remote devices without needing network administrative rights. The cloud system handles authentication, device identification, and command transmission, allowing users to access and control devices in remote networks through a simplified web interface
Solution Approach 2:
The system provides universal access to manage diverse devices across different networks through a single cloud-based platform. It supports multiple device types (printers, scanners, cameras, etc.) and multiple networks, making it adaptable and versatile for various remote device management scenarios without requiring different systems or administrative privileges
3Adaptability or versatility
If multiple devices connected to different networks need to be managed, then comprehensive device management is achieved, but existing systems are ill-equipped to handle groups of devices across different networks
Solution Approach 1:
The patent merges the management of multiple devices across different networks into a single cloud-based management system. Instead of requiring separate management systems for each network or device, the cloud platform consolidates device registration, identification data storage, and command transmission, simplifying the architecture while enhancing multi-network management capability
Solution Approach 2:
The system transitions from traditional local network-based device management to a cloud-based dimension, allowing users to manage devices across multiple networks from any location. This dimensional shift enables comprehensive multi-network device management through web interfaces and mobile devices, overcoming the limitations of location-bound traditional systems
4Ease of operation
If Wake On LAN signals are used to manage remote devices, then remote device control is enabled, but energy consumption occurs during transmission and processing
Solution Approach 1:
The system uses periodic status checks and event-triggered notifications rather than continuous monitoring. The cloud-based system polls device status at intervals and sends notifications only when status changes occur, reducing unnecessary energy consumption while maintaining effective remote device control capability
Data Source
AI summary
Methods include presenting one or more actions that correspond to each of one or more remote devices. In addition, the methods comprise receiving a selection. The selection comprises an action selected from the one or more actions, wherein the action corresponds to a particular remote device in the one or more remote devices. The methods further comprise retrieving identification data for the particular remote device. The methods also include generating a packet, wherein the packet comprises the identification data and a command corresponding to the action. The methods further comprise transmitting the packet to the particular remote device.