Cloud Service Application Screen for Missing Tenant Setup

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Solution Overview

Problem

Existing electronic apparatuses using cloud services face issues when the tenant name setting is not executed, leading to incomplete or incorrect display of service information screens.

Innovation Solution

The system includes a service use application that displays a service information screen when the tenant name setting is not executed, providing essential information related to the cloud service, and allows for initial settings to be completed.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If the service use application is activated without executing tenant name setting, then the service information screen is displayed to provide cloud service information, but the display may be incomplete or incorrect without proper tenant configuration

Engineering Contradiction:

Improveservice information displayVSAvoidinformation accuracy

Core Design Contradiction:

Ease of operationVSReliability

Solution Approach 1:

The system performs preliminary detection of tenant name setting status before displaying the service information screen. By checking whether the tenant name is configured in advance, the system can determine the appropriate display mode and guide users to complete necessary settings, ensuring information accuracy while maintaining ease of operation.

Inventive Principle:

Principle #10Preliminary action

2Reliability

If the system requires tenant name setting before displaying service information, then information accuracy is improved, but the ease of operation deteriorates due to additional configuration steps

Engineering Contradiction:

Improveinformation accuracyVSAvoidservice access

Core Design Contradiction:

ReliabilityVSEase of operation

Solution Approach 1:

The system displays the service information screen partially or with modifications when tenant name setting is not completed. Instead of requiring full configuration, the system provides available information and selectively displays placeholders or guidance messages, allowing users to access service information without completing all setting steps while still maintaining information accuracy where possible.

Inventive Principle:

Principle #16Partial or excessive action

3Ease of operation

If the service information screen is displayed without tenant name setting, then ease of operation is improved, but loss of information occurs due to incomplete tenant-specific details

Engineering Contradiction:

Improveservice information accessibilityVSAvoidtenant-specific information

Core Design Contradiction:

Ease of operationVSLoss of information

Solution Approach 1:

The system provides feedback to users when tenant name setting is not completed, indicating which tenant-specific information cannot be displayed. The service information screen includes guidance messages or placeholders that inform users about missing tenant details and guide them to complete the necessary configuration, thereby reducing information loss while maintaining accessibility.

Inventive Principle:

Principle #23Feedback

Data Source

PatentUS20260030326A1Service use application, electronic apparatus, and system

Publication Date: 2026.01.29 KYOCERA DOCUMENT SOLUTIONS INC

AI summary

A service use application is a service use application that is an application program for using a cloud service that requires a license. An electronic apparatus is caused to realize a service use unit that uses the cloud service. In a case where the service use application is activated and a setting of a tenant name of a tenant to which the electronic apparatus belongs out of settings of the service use application is not executed, the service use unit displays a service information screen that is a screen that shows information related to the cloud service.