Cloud Workspace Discussion Linking for Collaboration

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Solution Overview

Problem

Current web-based collaboration platforms lack an efficient mechanism for linking discussion workspaces to workspaces containing work items, limiting effective communication and collaboration among users with varying permission levels.

Innovation Solution

A system is developed that generates discussion workspaces linked to folders or workspaces containing work items, allowing collaborators with appropriate permissions to start topics and leave comments, with features like real-time activity tracking and notification, using a host server with components such as a discussion workspace engine, user interface module, and event stream module.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If discussion workspaces are linked to workspaces containing work items, then collaboration effectiveness is improved, but system complexity increases

Engineering Contradiction:
Improvecollaboration effectivenessVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent implements nested workspaces where discussion workspaces are contained within parent workspaces that hold work items. This nesting structure allows discussions to be organized hierarchically under relevant work items while maintaining a unified system architecture. The nested design enables collaboration effectiveness to improve through contextualized discussions without proportionally increasing system complexity, as the structure leverages existing workspace hierarchies.

Inventive Principle:
Principle #7Nested doll (Nesting)

Solution Approach 2:

The workspace system is designed to serve multiple functions: storing work items, facilitating discussions, and managing permissions through a unified hierarchical structure. By making the workspace system multi-functional, the patent avoids creating separate independent systems for each function, thereby improving collaboration effectiveness without adding proportional system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Reliability

If permission-based participation is implemented, then security and control are improved, but ease of operation deteriorates

Engineering Contradiction:
Improvesecurity and controlVSAvoidease of operation
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent implements permission settings at the local level within each workspace and discussion thread, rather than requiring global permission management. Users can set specific permission levels (read, write, admin) for different workspace members on a per-workspace basis. This localized approach maintains security and control while simplifying operation, as users only need to manage permissions for their own workspaces rather than system-wide permissions.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

Workspace creators and administrators can independently manage their own permission settings without requiring system administrator intervention. The system enables self-service permission management where users can add members, adjust permission levels, and control access to their own workspaces and discussions, thereby maintaining security while improving ease of operation.

Inventive Principle:
Principle #25Self-service

3Productivity

If real-time activity tracking and notification are implemented, then user engagement is improved, but use of energy increases

Engineering Contradiction:
Improveuser engagementVSAvoiduse of energy
Core Design Contradiction:
ProductivityVSUse of energy by moving object

Solution Approach 1:

The system implements periodic notification delivery rather than continuous real-time pushing. Activity notifications are tracked and delivered at periodic intervals or when users next access the platform, rather than requiring continuous energy-intensive real-time communication channels. This periodic approach maintains user engagement through timely notifications while significantly reducing the energy consumption associated with constant real-time tracking and notification delivery.

Inventive Principle:
Principle #19Periodic action

Data Source

PatentUS9978040B2Collaboration sessions in a workspace on a cloud-based content management system
Publication Date: 2018.05.22 BOX INC
  • US9978040B2 patent drawing
  • US9978040B2 patent drawing
  • US9978040B2 patent drawing

AI summary

Systems and methods for providing discussion workspaces linked to workspaces containing work items stored in a web-based content management system with collaboration environment are disclosed. Workspaces can be organized hierarchically. Designated collaborators of a workspace containing work items can participate in an online discussion in the linked discussion workspace regarding the work items.