Content Management Reminder Automation

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Users face challenges in keeping track of tasks and action items associated with multiple digital documents in collaboration environments, leading to loss of context and inaccuracy in tracking progress, especially when multiple individuals access and edit the same documents.

Innovation Solution

A content management system that allows users to generate reminders tied to specific content items, metadata, or comments, enabling automatic notifications and easy access to associated content, thereby improving recall and responsiveness in collaborative workflows.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users manually track tasks and action items across multiple digital documents, then they can maintain some level of awareness, but the system becomes complex and error-prone, leading to loss of context and inaccuracy

Engineering Contradiction:
Improveaccuracy of task trackingVSAvoidcomplexity of tracking system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system automatically generates reminders and tracks tasks without requiring manual intervention. The content management system autonomously monitors document changes, generates appropriate reminders, and notifies users, eliminating the need for complex manual tracking mechanisms while improving reliability.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system implements feedback loops where document changes automatically trigger reminder generation and notification. This closed-loop feedback mechanism ensures accurate task tracking by continuously monitoring system state and responding automatically, reducing errors associated with manual tracking.

Inventive Principle:
Principle #23Feedback

2Adaptability or versatility

If multiple people access and edit the same documents simultaneously, then collaboration improves, but it becomes difficult to remember what was intended to be done with specific portions of documents

Engineering Contradiction:
Improvecollaboration capabilityVSAvoidloss of contextual information
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The system performs preliminary actions by automatically generating reminders at the moment of document access or editing. When users interact with documents, the system proactively creates task reminders that capture their intentions before they may be lost, ensuring contextual information is preserved despite simultaneous collaborations.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The reminder system acts as an intermediary between users and document content. It captures the intent to perform actions on specific document portions and maintains this information separately, allowing multiple collaborators to access documents simultaneously without losing track of individual intentions and required actions.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If users create detailed reminders with specific attributes, then recall accuracy improves, but the system complexity and time required to set up reminders increases

Engineering Contradiction:
Improveprecision of reminder attributesVSAvoidcomplexity of reminder configuration
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system automatically adjusts reminder parameters based on the context of document interaction. Rather than requiring users to manually configure detailed attributes, the system dynamically changes reminder properties (such as due dates, priorities, and notification methods) based on the document type, user behavior patterns, and content characteristics, achieving precision without complexity.

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The reminder system serves itself by automatically inferring and setting appropriate attributes based on the document context and user interaction patterns. It autonomously determines reminder timing, frequency, and content without requiring users to manually configure these parameters, reducing setup time while maintaining precision.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS20230177464A1Managing reminders in a content management system
Publication Date: 2023.06.08 DROPBOX INC
  • US20230177464A1 patent drawing
  • US20230177464A1 patent drawing
  • US20230177464A1 patent drawing

AI summary

Disclosed are systems, methods, and non-transitory computer-readable storage media for managing reminders in a content management system. For example, a user can select content (e.g., a content item, content within a content item, metadata for a content item, etc.) and provide input to cause the content management system to generate a reminder related to the content. The reminder data can be generated automatically. The reminder can be generated based on user input defining attributes of the reminder. Based on a due date associated with the reminder, the content management system can cause a notification to be presented to the user so that the user can be reminded to perform a task related to the selected item of content. The user can select a representation of the reminder to cause the content management system to present the item of content associated with the reminder.