Automated Code Testing Agent for E-Commerce Checkout Delays
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Solution Overview
Problem
The existing methods for testing and applying coupon codes on e-commerce websites often cause delays during the checkout process and fail to effectively engage customers in using available codes, leading to missed savings opportunities.
Innovation Solution
A system and method for automatic code testing that monitors user browsing sessions on e-commerce websites, determines trigger conditions, and performs code tests without user intervention, displaying results to facilitate seamless savings conversion.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If codes are tested manually during the checkout process, then customers can verify code validity and savings, but the checkout process experiences delays due to manual entry and testing time
Solution Approach 1:
The system performs code testing in advance during the browsing session, before the customer reaches the checkout process. The automated agent monitors the browsing session, identifies when a customer views a product page, and proactively tests applicable codes, presenting results before checkout begins, thereby eliminating delays during the actual checkout process
Solution Approach 2:
The system employs an automated browser extension agent that independently monitors the browsing session, identifies applicable codes, tests them automatically by interacting with the website's code input fields, and presents results to the customer without requiring manual intervention. The agent self-manages the entire code testing workflow, freeing the customer from manual code entry and testing
2Adaptability or versatility
If browser extensions prompt customers to test codes via notifications, then code testing capability is provided, but a substantial proportion of customers do not engage with the notifications due to insufficient knowledge or inclination
Solution Approach 1:
The automated agent independently performs the entire code testing workflow without requiring customer initiation or engagement. It monitors the browsing session, identifies applicable codes, tests them automatically, and presents results directly to the customer. The system serves itself by autonomously completing tasks that would otherwise require customer action, thereby eliminating the engagement barrier while maintaining full code testing availability
Solution Approach 2:
The system proactively identifies and tests codes during the browsing session before the customer reaches checkout, and presents results in advance. This preliminary action eliminates the need for customers to respond to notifications or take any action to initiate code testing, as the system has already completed the testing and prepared the results for immediate viewing
Data Source
AI summary
Disclosed are methods, systems, and non-transitory computer-readable medium for automatically testing and applying codes to electronic shopping carts. For instance, the method may include: monitoring a browsing session of a user on an e-commerce website; determining whether a trigger condition is present based on the monitoring; when the determining determines the trigger condition is present, automatically performing a code test process for a first set of codes to obtain a first test result, the first set of codes being one or more codes among a plurality of codes for the e-commerce website; and upon completion of the code test process for the first set of codes, displaying a first menu, the first menu including information corresponding to the first test result.