Cognitive Impromptu Interaction Assistant for Spontaneous Collaboration

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Solution Overview

Problem

In conventional corporate communication environments, employees often miss opportunities for impromptu interactions due to unawareness of common work interests, even when they are physically close, leading to inefficiencies in addressing shared tasks without formal scheduling.

Innovation Solution

A method that collects location data from user devices, identifies converging users with common work interests, predicts the topic of potential interactions, and sends notifications with relevant resources, enabling spontaneous discussions without the need for scheduled meetings.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If employees rely on formal scheduling for meetings, then administrative work is reduced, but opportunities for impromptu interactions are lost

Engineering Contradiction:
Improvework efficiencyVSAvoidmissed interaction opportunities
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by collecting location data and analyzing work interests before the impromptu interaction occurs. It identifies potential interaction candidates in advance and prepares notification messages with relevant resources, enabling employees to engage in productive impromptu discussions without formal scheduling

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback by continuously monitoring location data and sending notifications to employees about potential impromptu interactions. This real-time feedback loop allows employees to adjust their behavior and engage in productive interactions they would otherwise miss, bridging the gap between formal scheduling and spontaneous discussion

Inventive Principle:
Principle #23Feedback

2Ease of operation

If employees walk by each other in the workspace, then physical proximity is achieved, but awareness of common work interests is lost

Engineering Contradiction:
Improveaccessibility to colleaguesVSAvoidcommon work interests
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The system acts as an intermediary by analyzing work interest data and matching employees with common interests. It processes location information and work interest profiles to identify compatible interaction candidates, then delivers this information through notifications, serving as a mediator that connects physically proximate employees with shared work interests

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system replaces the mechanical approach of employees manually remembering or knowing colleagues' work interests with an automated information processing system. It uses computational analysis of work interest data and location tracking to identify interaction opportunities, substituting human cognitive effort with automated information retrieval and matching

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Adaptability or versatility

If employees prepare for impromptu discussions without notification, then spontaneity is maintained, but relevant resources are not available

Engineering Contradiction:
Improvespontaneity of interactionVSAvoidrelevant work resources
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The system performs preliminary actions by preparing and delivering notification messages that include links to relevant resources before the impromptu interaction occurs. This allows employees to maintain spontaneity while having access to necessary work files and information, as resources are pre-identified and made available through the notification

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11880390B2Cognitive impromptu interaction assistant
Publication Date: 2024.01.23 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US11880390B2 patent drawing
  • US11880390B2 patent drawing
  • US11880390B2 patent drawing

AI summary

Methods, computer program products, and systems are presented. The methods include, for instance: collecting location data of users and identifying candidates for an impromptu interaction amongst the users based on converging locations of the candidates. A topic of the impromptu interaction is determined by common work interests amongst the candidates. Notification of the impromptu interaction is sent to the candidates to inform the topic and the other candidate, also with resources relevant to the topic.