Cognitive Social Media Post Prioritization System

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Users are overwhelmed by excessive information on social media, leading to difficulties in filtering relevant content due to spam and irrelevant data, making it time-consuming to find information of interest.

Innovation Solution

A computer-implemented method and system that monitors user interactions across multiple social media accounts, learns user preferences, and cognitively prioritizes social media posts based on relevance and user goals, recommending actions such as which posts to read and when, using natural language understanding and cognitive computing techniques.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If users access multiple social media accounts to find relevant information, then the variety of information sources increases, but the time required to filter and find relevant content increases significantly

Engineering Contradiction:
Improveinformation source varietyVSAvoidcontent filtering time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system automatically monitors user interactions across multiple social media accounts and autonomously prioritizes posts based on learned user preferences, eliminating the need for users to manually filter content while maintaining access to diverse information sources

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system dynamically changes the prioritization parameters based on learned user preferences and interaction patterns, adjusting the relevance scoring mechanism to optimize the display order of posts from multiple accounts without increasing user effort

Inventive Principle:
Principle #35Parameter changes

2Measurement precision

If the system monitors and analyzes all user interactions across multiple social media accounts, then the accuracy of post prioritization improves, but the computational complexity and data processing requirements increase

Engineering Contradiction:
Improvepost prioritization accuracyVSAvoiddata processing complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system extracts only the essential interaction data and user preferences needed for prioritization, filtering out redundant information while maintaining sufficient accuracy for effective post ranking

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system performs preliminary learning of user preferences and interaction patterns in advance, building a knowledge base that simplifies subsequent prioritization decisions and reduces real-time processing complexity

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10931767B2Prioritizing social media posts and recommending related actions
Publication Date: 2021.02.23 KYNDRYL INC
  • US10931767B2 patent drawing
  • US10931767B2 patent drawing
  • US10931767B2 patent drawing

AI summary

Disclosed is a computer-implemented method, system and program product for prioritizing social media posts and recommending action(s) to a user for the prioritized of social media posts. The computer-implemented method includes monitoring, by the data processing system, interaction(s) of a user on social media accounts of the user, receiving, by the data processing system, input from the user including information about the user and goal(s) of the user with respect to the social media accounts, learning, by the data processing system, additional information about the user, and cognitively analyzing, by the data processing system, the interaction(s) of the user, the input from the user and the additional information about the user to derive preference(s) of the user regarding the social media accounts, the preference(s) including topic(s) of relevance to the user. The computer-implemented method further includes cognitively prioritizing, by the data processing system, social media post(s) from among the social media accounts based on the topic(s) of relevance and the user preference(s), the cognitively prioritizing resulting in prioritized social media posts, and cognitively recommending action(s) to the user based on the prioritized social media posts, the topic(s) of relevance and the user preference(s).