Collaboration System Action Item Management

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Solution Overview

Problem

Conventional collaboration tools lack a configuration to assist in registering and managing action items discussed during meetings and assigning them to specific users for execution.

Innovation Solution

An information processing system that includes user terminals and a collaboration work assisting system, which transmits action item candidates to user terminals, allows users to select, register, and assign action items with due dates, and manages these items through an action item management server.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If conventional collaboration tools are used for meetings, then communication and information sharing functions are provided, but action item registration and management functions are not available

Engineering Contradiction:
ImprovefunctionalityVSAvoidsystem configuration
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent merges the collaboration work assisting system with the action item management server into an integrated system. The collaboration work assisting system includes circuitry to transmit action item candidates to user terminals, while the action item management server manages registration and tracking of action items. This combination provides both communication functions and action item management functions within a unified system architecture, resolving the contradiction between versatility and complexity.

Inventive Principle:
Principle #5Merging (Combining)

2Reliability

If manual action item registration is implemented, then action items can be tracked, but time consumption and operational complexity increase

Engineering Contradiction:
Improveaction item trackingVSAvoidregistration time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The collaboration work assisting system performs preliminary actions by automatically transmitting action item candidates to user terminals based on meeting content. This preliminary generation and distribution of action item candidates eliminates the need for manual creation and initial distribution, significantly reducing registration time while ensuring reliable tracking through the subsequent management server.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables self-service by allowing users to automatically receive and manage action item candidates through their user terminals. The action item management server automatically handles registration, assignment, and tracking without requiring manual intervention for each action item, reducing both time consumption and operational complexity while maintaining reliable tracking.

Inventive Principle:
Principle #25Self-service

3Productivity

If action items are assigned to specific users, then accountability is improved, but system complexity and management overhead increase

Engineering Contradiction:
ImproveaccountabilityVSAvoidmanagement structure
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The action item management server acts as an intermediary between the collaboration work assisting system and the users. It automatically handles the complex tasks of receiving action item candidates, registering them, assigning them to specific users, and tracking their completion status. This intermediary approach improves accountability by ensuring proper assignment and tracking while minimizing the management overhead and complexity for users.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS11625155B2Information processing system, user terminal, method of processing information
Publication Date: 2023.04.11 RICOH CO LTD
  • US11625155B2 patent drawing
  • US11625155B2 patent drawing
  • US11625155B2 patent drawing

AI summary

An information processing system includes user terminals; and a collaboration work assisting system for assisting a work performable by users. The collaboration work assisting system includes circuitry configured to transmit an action item candidate based on statement data of users to each user terminal. Each user terminal includes another circuitry configured to receive the action item candidate from the collaboration work assisting system; display, on a display, the received action item candidate, and a screen for receiving a registration request for registering an action item selected from the action item candidate, an execution person who will execute the action item, and a due date of the action item; receive a registration operation that requests registering of the action item, execution person, and due date; and request an action item management server, to register the action item, execution person, and due date in response to receiving the registration operation.