Collaboration System Action Item Management
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Solution Overview
Problem
Conventional collaboration tools lack a configuration to assist in registering and managing action items discussed during meetings and assigning them to specific users for execution.
Innovation Solution
An information processing system that includes user terminals and a collaboration work assisting system, which transmits action item candidates to user terminals, allows users to select, register, and assign action items with due dates, and manages these items through an action item management server.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If conventional collaboration tools are used for meetings, then communication and information sharing functions are provided, but action item registration and management functions are not available
Solution Approach 1:
The patent merges the collaboration work assisting system with the action item management server into an integrated system. The collaboration work assisting system includes circuitry to transmit action item candidates to user terminals, while the action item management server manages registration and tracking of action items. This combination provides both communication functions and action item management functions within a unified system architecture, resolving the contradiction between versatility and complexity.
2Reliability
If manual action item registration is implemented, then action items can be tracked, but time consumption and operational complexity increase
Solution Approach 1:
The collaboration work assisting system performs preliminary actions by automatically transmitting action item candidates to user terminals based on meeting content. This preliminary generation and distribution of action item candidates eliminates the need for manual creation and initial distribution, significantly reducing registration time while ensuring reliable tracking through the subsequent management server.
Solution Approach 2:
The system enables self-service by allowing users to automatically receive and manage action item candidates through their user terminals. The action item management server automatically handles registration, assignment, and tracking without requiring manual intervention for each action item, reducing both time consumption and operational complexity while maintaining reliable tracking.
3Productivity
If action items are assigned to specific users, then accountability is improved, but system complexity and management overhead increase
Solution Approach 1:
The action item management server acts as an intermediary between the collaboration work assisting system and the users. It automatically handles the complex tasks of receiving action item candidates, registering them, assigning them to specific users, and tracking their completion status. This intermediary approach improves accountability by ensuring proper assignment and tracking while minimizing the management overhead and complexity for users.
Data Source
AI summary
An information processing system includes user terminals; and a collaboration work assisting system for assisting a work performable by users. The collaboration work assisting system includes circuitry configured to transmit an action item candidate based on statement data of users to each user terminal. Each user terminal includes another circuitry configured to receive the action item candidate from the collaboration work assisting system; display, on a display, the received action item candidate, and a screen for receiving a registration request for registering an action item selected from the action item candidate, an execution person who will execute the action item, and a due date of the action item; receive a registration operation that requests registering of the action item, execution person, and due date; and request an action item management server, to register the action item, execution person, and due date in response to receiving the registration operation.


