Collaboration Environment Automation with Embedded Third-Party Content

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Solution Overview

Problem

Collaboration environments face friction due to repetitive manual interactions with third-party applications, leading to decreased user efficiency and increased workload, as users need to constantly switch between different applications to perform tasks.

Innovation Solution

The integration of embedded third-party content within the collaboration environment, allowing automated actions to be triggered by specific events, which are user-specified and derived from both embedded and locally hosted content, reducing the need for manual intervention by automating tasks directly within the environment.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If users manually interact with third-party applications to complete tasks, then task completion is achieved, but user efficiency decreases and workload increases due to repetitive switching between applications

Engineering Contradiction:
Improveuser efficiencyVSAvoidtime spent on repetitive manual interactions
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The patent embeds third-party application content and functionality directly within the collaboration environment interface, merging multiple application interactions into a single unified workspace. This eliminates the need for users to switch between separate applications, thereby improving productivity and reducing time loss associated with manual navigation and context switching.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The system implements automated actions that can be triggered by events within the collaboration environment to perform tasks that would otherwise require manual user intervention. This self-service capability allows the system to automatically complete routine tasks, reducing the workload and repetitive manual interactions users must perform.

Inventive Principle:
Principle #25Self-service

2Ease of operation

If third-party content is embedded within the collaboration environment, then user efficiency improves by eliminating application switching, but system complexity increases due to integration requirements

Engineering Contradiction:
Improveease of useVSAvoidsystem integration complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent introduces an embedding layer that acts as an intermediary between the collaboration environment and third-party applications. This layer handles the complexity of integration by providing standardized interfaces and communication protocols, allowing third-party content to be embedded without directly complicating the core collaboration environment architecture.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system implements a universal embedding framework that can accommodate multiple third-party applications through a common interface structure. This multi-functional approach allows the same embedding mechanism to work with various external applications, reducing overall system complexity by avoiding the need for separate integration solutions for each application.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Extent of automation

If automated actions are implemented based on trigger events, then manual workload is reduced, but automation management complexity increases

Engineering Contradiction:
Improveautomation levelVSAvoidautomation management complexity
Core Design Contradiction:
Extent of automationVSDevice complexity

Solution Approach 1:

The patent allows users to pre-configure automated actions and their associated trigger events in advance. By setting up automation rules beforehand, users can reduce manual workload during actual task execution without facing complex real-time decision-making. The preliminary configuration phase handles the complexity, while the execution phase remains simple and automatic.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS20230401534A1Systems and methods to effectuate sets of automated actions within a collaboration environment including embedded third-party content based on trigger events
Publication Date: 2023.12.14 ASANA INC
  • US20230401534A1 patent drawing
  • US20230401534A1 patent drawing
  • US20230401534A1 patent drawing

AI summary

Systems and methods for effectuating sets of automated actions within a collaboration environment including embedded third-party content based on trigger events are disclosed. Exemplary implementations may: manage environment state information maintaining a collaboration environment; generate automation information based on user entry and/or selection of the automation information into a user interface; detect occurrence of trigger events based on changes in values of parameters; responsive to the detection of the occurrence of trigger events, effectuate individual sets of automated actions; and/or perform other operations.