Collaboration Platform Update Prioritization via User Profile Analysis

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Solution Overview

Problem

Collaboration platforms face challenges in effectively prioritizing updates for users, leading to important updates being overlooked due to clutter and differences in update display on mobile devices compared to desktops, resulting in users missing critical information.

Innovation Solution

Implementing a method to automatically organize updates based on a user's profile, using heuristic and semantic-based ordering algorithms to prioritize updates according to project associations, reporting structure, expertise, and interests, ensuring that important updates are prominently displayed regardless of the device used.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If updates are displayed in chronological order without prioritization, then all updates are shown to the user, but important updates are overlooked due to clutter from less important updates

Engineering Contradiction:
Improveimportant updatesVSAvoidnumber of updates displayed
Core Design Contradiction:
Loss of informationVSQuantity of substance

Solution Approach 1:

The patent segments updates into different priority levels (high, medium, low importance) based on user profile analysis. This segmentation allows the system to separate important updates from less important ones, preventing information loss while managing the quantity of displayed updates through organized categorization.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent applies local quality by providing different update display configurations for different user contexts - mobile devices receive prioritized updates optimized for limited screen space, while desktop browsers can display more comprehensive update lists. This ensures important updates are never lost regardless of device constraints.

Inventive Principle:
Principle #3Local quality

2Loss of information

If the user interface displays many updates on desktop browsers, then comprehensive information is provided, but mobile device screens cannot accommodate the same number of updates, leading to important updates being missed

Engineering Contradiction:
Improvecritical information visibilityVSAvoidupdate display across devices
Core Design Contradiction:
Loss of informationVSAdaptability or versatility

Solution Approach 1:

The patent implements dynamic update display that automatically adapts to the user's device type. The system adjusts the number and arrangement of displayed updates based on whether the user is accessing from a mobile device or desktop browser, ensuring critical information is always visible while maintaining versatility across different platforms.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The patent changes display parameters (number of updates shown, layout configuration) based on device characteristics. Mobile devices receive a optimized subset of prioritized updates with adjusted display parameters, while desktops can handle larger volumes of updates, resolving the adaptability challenge across different device types.

Inventive Principle:
Principle #35Parameter changes

3Reliability

If updates are prioritized based on user profile, then important updates are prominently displayed, but the system requires complex analysis of user interests, expertise, and project associations

Engineering Contradiction:
Improveupdate prioritization accuracyVSAvoidprioritization algorithm
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent performs preliminary action by pre-analyzing user profiles during account setup and ongoing usage to establish user interests, expertise areas, and project associations. This preliminary analysis creates a foundation for automated prioritization that improves reliability while reducing the computational complexity required during real-time update processing.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent implements self-service by having the system automatically analyze user profiles and perform prioritization without requiring manual user configuration. The system serves itself by learning user preferences from profile data and usage patterns, achieving high prioritization accuracy while keeping the user interface simple and avoiding complex manual setup.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS9224173B2Ordering activities and notifications within a collaboration platform
Publication Date: 2015.12.29 CISCO TECHNOLOGY INC
  • US9224173B2 patent drawing
  • US9224173B2 patent drawing
  • US9224173B2 patent drawing

AI summary

A method, an apparatus and computer readable storage media facilitate establishing a communication session between a computing device of a user and at least one other computing device within a collaboration platform (system) to facilitate one or more communications between the user and other users associated with the platform. Updates are received to an account of the user that is accessible via the user's computing device, wherein the updates provide information relating to posted activities, notifications or other content and individuals associated with the posted activities, the posted activities, notifications or other content being available at one or more computing devices associated with the platform. The updates are automatically organized in at least one order based upon a profile of the user that is associated with the user's account. The computing device of the user provides a listing of the updates based upon an order determined by the organizing operation.