Collaborative Shopping System Real-Time Feedback Mechanism

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Solution Overview

Problem

Traditional online and physical shopping experiences do not allow for collaborative shopping among multiple individuals, preventing people in the same household or with mutual relationships from jointly participating in transactions.

Innovation Solution

A method and system for collaborative shopping that registers users, obtains their preferences, creates shopping transactions, and enables communication sessions between users to share information and manage the shopping process, allowing real-time collaboration across different locations.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If traditional online shopping systems are used with single-user accounts, then transaction simplicity is maintained, but collaborative shopping capability is lost

Engineering Contradiction:
Improvecollaborative shopping capabilityVSAvoidtransaction system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system segments the shopping experience into distinct components: individual user accounts with their own shopping carts, collaborative groups with shared visibility, and communication channels. This allows collaborative shopping to coexist with traditional single-user shopping without requiring complete system restructuring.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces intermediary elements including group administrators who manage collaborative shopping groups, communication sessions that mediate information exchange between users, and system-generated notifications that facilitate coordination without requiring direct user-to-user interaction.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If multiple users are allowed to access the same shopping cart, then collaborative decision-making is enabled, but information synchronization complexity increases

Engineering Contradiction:
Improvejoint decision-making easeVSAvoidshopping information synchronization
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The system implements comprehensive feedback mechanisms where any modification to shopping cart contents by one user immediately triggers notifications to all other users in the collaborative group. This real-time feedback loop ensures all participants are aware of changes and can respond appropriately, maintaining information synchronization.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

Users are required to establish collaborative shopping groups and define communication preferences before beginning joint shopping. This preliminary setup includes designating group administrators and configuring notification preferences, which prevents information synchronization issues during the actual shopping process.

Inventive Principle:
Principle #10Preliminary action

3Productivity

If real-time communication channels are integrated into shopping transactions, then collaborative coordination is improved, but system complexity increases

Engineering Contradiction:
Improveshopping coordination efficiencyVSAvoidcommunication system complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system employs universal communication mechanisms that serve multiple functions: real-time messaging for coordination, notification systems for cart updates, and group management capabilities. This multi-functionality reduces overall system complexity by consolidating communication needs into integrated rather than separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10482509B2Techniques for collaborative shopping
Publication Date: 2019.11.19 NCR VOYIX CORP
  • US10482509B2 patent drawing
  • US10482509B2 patent drawing
  • US10482509B2 patent drawing

AI summary

Techniques for collaborative shopping are presented. During a shopping transaction, a customer collaborates in real time with one or more additional participants. Real-time and dynamic feedback is provided to the customer from the participants throughout the shopping transaction. Furthermore, real-time and dynamic feedback is provided from the customer to the participants throughout the shopping transaction.