Collect View for Multi-Chat Unread Message Consolidation

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Solution Overview

Problem

Users face inefficiencies in accessing and reading multiple unread messages across various chat rooms within messenger applications, particularly when returning to work after a long absence, as they must individually access each chat room, leading to time-consuming message retrieval.

Innovation Solution

A method and apparatus that allow users to view a list of unread messages from multiple chat rooms on a single screen through a 'collect view' feature, enabling simultaneous display of unread messages based on user input, and provide filtering options by importance or category to prioritize message handling.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If users access each chat room individually to read unread messages, then they can view messages in detail, but it takes a long time to read multiple unread messages across many chat rooms

Engineering Contradiction:
Improvemessage reading efficiencyVSAvoidtime to read unread messages
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The patent combines multiple unread messages from different chat rooms into a single consolidated view. The message list display unit aggregates unread messages from multiple chat rooms and presents them together on one screen, allowing users to view all unread messages simultaneously without navigating through each chat room individually. This merging approach directly resolves the contradiction by improving reading efficiency while reducing time loss.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent introduces a new dimensional approach by creating a unified message overview layer above the individual chat room layers. Instead of traversing through multiple chat room dimensions sequentially, the system provides a higher-level aggregation dimension where all unread messages are accessible from a single viewpoint, fundamentally changing the navigation paradigm and resolving the time efficiency contradiction.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Loss of information

If users view all unread messages from multiple chat rooms, then they can see the complete list of messages, but it becomes difficult to prioritize and focus on important messages

Engineering Contradiction:
Improvecompleteness of message informationVSAvoidease of prioritizing messages
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent applies local quality by differentiating the display characteristics of messages based on their importance or chat room priority. The message list display unit can highlight, color-code, or position messages differently according to predefined criteria such as sender importance, message urgency, or chat room priority. This allows all messages to be displayed while simultaneously making important messages easily distinguishable and prioritizable, resolving the contradiction between information completeness and ease of prioritization.

Inventive Principle:
Principle #3Local quality

3Ease of operation

If the system displays unread messages from multiple chat rooms simultaneously, then users can overview all messages on one screen, but the display layout becomes complex

Engineering Contradiction:
Improveease of accessing messagesVSAvoiddisplay layout complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent segments the display of unread messages into structured, organized units. Each unread message is presented as a discrete list item with clear delimiters, and messages are grouped or ordered according to chat room or priority criteria. This segmentation transforms the potentially complex information into manageable, uniformly structured elements that are easy to scan and navigate, resolving the contradiction between ease of access and display complexity.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS12021803B2Apparatus for displaying unread messages and method thereof
Publication Date: 2024.06.25 SAMSUNG SDS CO LTD
  • US12021803B2 patent drawing
  • US12021803B2 patent drawing
  • US12021803B2 patent drawing

AI summary

A method for displaying an unread message according to some embodiments of the present disclosure includes identifying a first unread message of a first chat room in which a user using the computing device participates, and a second unread message of a second chat room in which the user participates, wherein the first chat room and the second chat room are different, and the first unread message and the second unread message are different and simultaneously displaying the first unread message and the second unread message on one screen in response to the user's selection input to a collect view button.