Color Differentiation for Message Recipient Verification
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Solution Overview
Problem
The issue of inadvertently distributing or redistributing email messages due to human error, leading to potential leaks of proprietary information, is not adequately addressed by education and policy mechanisms alone, necessitating a technological solution to mitigate damage.
Innovation Solution
A system for handheld communication devices that compares recipient addresses to stored identifications and presents an unavoidable visual signal when a mismatch is detected, using color differentiation on the device's screen to alert the user about inappropriate message distribution, based on employee status, encryption keys, or message content.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If education and policy mechanisms are used to prevent inappropriate message distribution, then user awareness is improved, but human error is not thoroughly eliminated
Solution Approach 1:
The patent introduces an intermediary system that automatically analyzes message content and recipient lists against stored policies and classifications. This intermediary layer between the user and the message distribution system provides a technological backstop that detects potential security violations and prevents inappropriate distribution, thereby resolving the contradiction between improving reliability and eliminating human error.
Solution Approach 2:
The system implements feedback mechanisms that provide real-time warnings to users when attempting to distribute messages that may violate security policies. The system analyzes the message content, recipient classifications, and policy rules, then feeds back actionable information to the user, allowing them to correct potential errors before message distribution occurs, thus enhancing reliability while addressing human error.
2Reliability
If a technological backstop system is implemented to detect inappropriate message distribution, then message security is improved, but device complexity increases
Solution Approach 1:
The patent applies preliminary action by pre-classifying messages and recipients into security categories before distribution occurs. Messages are tagged with security classifications and recipient lists are pre-analyzed against policy rules. This preliminary preparation enables the system to quickly evaluate distribution requests without complex real-time analysis, thereby improving message security while managing device complexity through advance preparation.
Solution Approach 2:
The system segments the message distribution analysis into distinct components: message content analysis, recipient classification evaluation, policy rule checking, and warning generation. By dividing the complex security verification process into separate modular segments, the system can process each aspect independently and efficiently, reducing overall system complexity while maintaining comprehensive security checks.
Data Source
AI summary
An apparatus and method for receiving and sending messages from a communication device is disclosed. Message recipient information is compared to stored information for potential recipients to determine whether a characteristic of the expression of the message on a device display should be changed such that the user perceives an unavoidable visual indication relating to the result of the comparison.