Comment Submission Support System for Joint Purchase Status
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Solution Overview
Problem
Conventional electronic commerce systems fail to effectively support comment submission functions for joint purchases, as users are not adequately informed about the purchase status of products or services, leading to inadequate promotion of joint purchases.
Innovation Solution
A comment submission support system that acquires and transmits purchase status information to user terminals, enabling the automatic input of comments related to the purchase status on submission screens, thereby informing users and promoting joint purchases.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If predefined sentences are initially displayed on the submission screen, then the comment submission function is provided, but users cannot grasp the purchase status of the product or service
Solution Approach 1:
The system automatically acquires purchase status information from storage means before the user submits a comment, and pre-fills this information into the submission screen. This preliminary action ensures that relevant purchase status information is already prepared and displayed to the user before comment submission, eliminating the need for users to manually search or input this information.
Solution Approach 2:
The comment submission support device automatically retrieves and populates purchase status information without requiring user intervention. The system serves itself by autonomously acquiring data from storage means and presenting it on the submission screen, reducing the operational burden on users while ensuring accurate information display.
2Loss of information
If purchase status information is automatically acquired and transmitted to user terminals, then users can grasp purchase status, but the system complexity increases
Solution Approach 1:
The comment submission support device performs multiple functions: it manages comment submissions, automatically acquires purchase status information from storage means, transmits this information to user terminals, and facilitates joint purchase promotion. By consolidating these diverse functions into a single device, the system avoids the need for separate specialized components for each function, thereby managing complexity while achieving multi-objective effectiveness.
Solution Approach 2:
The comment submission support device acts as an intermediary between the storage means (containing purchase status information) and the user terminal. It retrieves information from storage, processes and transmits it to users, and enables comment submission with embedded purchase status. This intermediary role streamlines the information flow and reduces system complexity by centralizing the mediation function.
3Productivity
If the comment submission function is enhanced with purchase status information, then the promotional effectiveness improves, but the information processing load increases
Solution Approach 1:
Purchase status information is acquired and prepared in advance before comment submission occurs. By performing this information retrieval operation preliminarily, the system avoids redundant processing during the actual comment submission moment, reducing real-time processing energy requirements while ensuring promotional information is ready for immediate display.
Solution Approach 2:
The system automatically manages the acquisition, processing, and transmission of purchase status information without requiring manual intervention or extensive user-side processing. This self-service approach centralizes processing efforts in the comment submission support device, reducing the overall information processing load across the distributed system while maintaining enhanced promotional effectiveness.
Data Source
AI summary
To provide a comment submission support system capable of supporting submission of such a comment as to enable a person who has viewed the comment to grasp a purchase status of a product or service. A purchase status information acquisition unit (61) acquires purchase status information relating to a purchase status of a product or service that is sold by a sales method in which a unit price of the product or service purchased by a plurality of purchasers within a target period is determined based on a total number of purchases of the product or service purchased by the plurality of purchasers within the target period. A transmission unit (63) transmits link information for access to a communication service device and information based on the purchase status information to a terminal of a user. The link information and the information based on the purchase status information are used by the terminal of the user to request the communication service device for submission screen data being such data as to automatically input the comment relating to the purchase status of the product or service to a comment input field.