Commercial Information System Prioritizing Administrator Criteria
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Solution Overview
Problem
Existing commercial information systems fail to effectively provide tailored information to users in commercial settings, such as malls and e-commerce sites, as they rely solely on user inputs and do not prioritize information based on administrator-defined criteria or real-time conditions.
Innovation Solution
A commercial information providing system that includes a user interface for inputting questions, a database for commercial information, an administrator interface for setting priority levels, and a control device to extract and prioritize relevant information, providing response information that includes action requests and guidance, based on user queries and real-time conditions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the system provides commercial information based solely on user inputs, then the information matches user preferences, but the system cannot prioritize information based on administrator-defined criteria or real-time conditions
Solution Approach 1:
The system segments the information providing function into two independent modules: a user interface that processes user inputs and preferences, and an administrator interface that sets priority levels and criteria. This segmentation allows both user personalization and administrator control to operate simultaneously without increasing overall system complexity.
Solution Approach 2:
The system introduces a control device as an intermediary that receives inputs from both the user interface and administrator interface, processes them according to predefined priority levels, and generates the final commercial information. This intermediary coordinates the two interfaces, enabling personalized information delivery while maintaining administrator-defined priorities.
2Speed
If the system extracts information based on user inputs only, then the response is timely, but the information does not reflect administrator intentions or real-time conditions
Solution Approach 1:
The administrator interface allows priority levels and selection criteria to be set in advance, before actual information requests are processed. This preliminary configuration enables the control device to quickly retrieve and prioritize information based on pre-established rules, maintaining fast response times while ensuring administrator intentions are reflected in the delivered information.
3Quantity of substance
If the system provides all extracted commercial information, then completeness is achieved, but the information becomes difficult to manage and prioritize
Solution Approach 1:
The system applies local quality by assigning different priority levels to different sets of commercial information based on administrator-defined criteria. Instead of treating all information uniformly, the control device selectively prioritizes certain information over others, making the large volume of data easier to manage and deliver effectively to users.
Data Source
AI summary
Provided is a commercial information providing system that provides commercial information intended by the administrator in the commercial information suitable for a response to the user. The commercial information providing system includes a control device and an information providing device. The control device is connectable to a database and configured to perform processing of extracting a set of commercial information to be provided from a plurality of sets of commercial information and a response template to be used from a plurality of response templates based on question information input from a user interface and creating response information using the response template. The response information includes a set of commercial information selected from the extracted the set of commercial information based on the priority level. The information providing device is configured to provide the response information created by the control device to the user.