Commodity introduction system and commodity introduction method
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Solution Overview
Problem
Customers face inconvenience during shopping as they often rely on staff for product information, which can create a sense of restraint and hinder the shopping experience, while lacking timely assistance when staff is not available.
Innovation Solution
A commodity introduction system featuring a counter with a display, memorizer for video files, and a moving device that allows the display to be positioned next to specific commodities, enabling customers to access information independently through identity markers and input devices like light sensors or scanners.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If staff accompany customers to explain product information, then customers can obtain timely product information, but customers feel restrained and shopping mood is affected
Solution Approach 1:
The system enables customers to obtain product information independently through RFID tags, readers, and display devices without staff accompaniment. Customers can freely browse and learn about products while staff remain available for assistance when needed, thus eliminating the restraint feeling while ensuring information availability.
Solution Approach 2:
The patent introduces an intermediary system consisting of RFID tags attached to products, RFID readers positioned at display locations, and display devices that show product information. This intermediary system acts as a mediator between products and customers, providing information without requiring direct staff-customer interaction, thereby maintaining shopping freedom while ensuring information access.
2Ease of operation
If staff do not accompany customers, then customers have freedom to shop without restraint, but customers cannot get timely answers to commodity problems
Solution Approach 1:
The system pre-loads product information onto display devices and positions RFID tags on products before customers arrive. When customers approach products, the RFID reader automatically detects the tag and retrieves corresponding information from the database for immediate display. This preliminary preparation ensures information is available instantly without requiring staff intervention, maintaining both shopping freedom and timely information access.
Solution Approach 2:
The system implements a feedback mechanism where RFID readers continuously monitor for tagged products in their detection range and automatically retrieve and display corresponding information. This real-time feedback loop ensures that whenever customers interact with products, relevant information is immediately provided without staff intervention, maintaining shopping freedom while ensuring information availability.
3Ease of operation
If multiple display devices are positioned for each commodity, then customers can easily access information, but device complexity and space occupation increase
Solution Approach 1:
The patent employs a universal RFID reader that can detect multiple RFID tags simultaneously and retrieve information for multiple products. A single reader serves multiple display locations, and display devices can show information for different products by receiving signals from the RFID reader. This multi-functional approach reduces the number of individual components needed while maintaining easy information accessibility across multiple product locations.
Solution Approach 2:
The system merges the functions of multiple RFID readers into a single reader that can handle multiple product detections simultaneously. It also combines the information storage and display functions into integrated display devices that receive data from the RFID reader. This merging reduces component count and system complexity while maintaining the ability to provide information for multiple products, thus reducing space occupation and structural complexity.
Applied Scientific Principles
This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.
Function Achieved in This Case
This system allows customers to learn about commodities conveniently without staff assistance, enhancing the shopping experience by providing timely information and creating a relaxed shopping environment.
Implementation Method 1
the identity marker is a light reflective marker, and the reading device is a light sensor
Data Source
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AI summary
A commodity introduction system includes an exhibition stand for placing a commodity; a worktable for using by a staff; a service communication device placed on the worktable for using by the staff; a client communication device placed on the exhibition stand for using by a consumer, wherein the client communication device can communicate with the service communication device so that the staff can introduce the commodity placed on the exhibition stand to the consumer via the service end communication device. In the present invention, the commodity introduction system can provide an easy shopping environment to the consumer, bringing convenience to the consumer. In addition, the present invention also relates to a commodity introduction method.