Common Identifier Linking Voice Messaging and Text
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Solution Overview
Problem
Current mobile communication systems lack integration and automation of various communication modes, particularly in handling unanswered calls and delivering voicemails to multiple recipients efficiently.
Innovation Solution
A system that establishes a common identifier linking caller and recipient, allowing for call forwarding, voicemail, and text messaging options, using a unique phone number or identifier that can be accessed by both parties, enabling flexible communication modes and reducing toll charges.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional voice communication is used as the default method, then direct real-time communication is achieved, but the communication is vulnerable to disruption and less flexible
Solution Approach 1:
The patent implements a communication system that provides multiple communication modes (voice calls, text messages, voicemails) within a single platform. The system automatically selects and switches between different communication modes based on recipient availability and user preferences, making the communication system universally applicable across different scenarios and enhancing both reliability and flexibility simultaneously
2Duration of action of stationary object
If voicemail is used for unanswered calls, then communication continuity is maintained, but the voicemail may not become available to the recipient until much later
Solution Approach 1:
The patent implements a feedback mechanism where the system continuously monitors recipient device status and availability. When a recipient becomes available, the system automatically notifies them of pending voicemails and facilitates immediate retrieval, creating a closed-loop feedback system that eliminates traditional voicemail delays and ensures timely message delivery
3Productivity
If a caller wants to deliver a single voicemail to multiple recipients, then communication efficiency should improve, but current systems lack this capability
Solution Approach 1:
The patent enables the merging of multiple recipient targets into a single voicemail message. The system allows callers to select multiple recipients and deliver one unified voicemail to all of them simultaneously, combining what would traditionally require multiple separate actions into a single efficient operation, thereby enhancing both productivity and adaptability
4Adaptability or versatility
If call forwarding is implemented to redirect unanswered calls, then communication options are increased, but the system complexity increases
Solution Approach 1:
The patent implements automated self-service functionality where the system automatically manages call routing and mode switching without requiring complex user configuration. The system autonomously determines the appropriate communication mode based on recipient availability, device capabilities, and user preferences, eliminating the need for manual call forwarding setup and reducing system complexity while maintaining high adaptability
Data Source
AI summary
Methods and apparatus for providing ubiquitous and configurable communications between users is provided. Ubiquity and other features are provided using a common identifier linking two or more users. In one embodiment, a common identifier is automatically provided when call forwarding is directed to a designated phone number. In another embodiment, a user can cause a common identifier to be created linking the user with a user of their choice by sending an SMS text message to a designated address. This Abstract is provided for the sole purpose of complying with the Abstract requirement rules that allow a reader to quickly ascertain the subject matter of the disclosure contained herein. This Abstract is submitted with the explicit understanding that it will not be used to interpret or to limit the scope or the meaning of the claims.