Communication Advice System for Individual Differences

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Solution Overview

Problem

Existing communication advice systems fail to effectively address individual differences between members in organizations, often relying on subjective or rule-based approaches that do not improve communication efficiency.

Innovation Solution

A computer system that compares the characteristics of multiple users across various viewpoints, providing tailored advice on communication based on the greatest differences or commonalities to enhance communication and cooperation within organizations.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If communication advice is provided based on averaged characteristics of the entire organization, then the advice system is simple to implement, but it fails to address individual differences between members

Engineering Contradiction:

Improveadaptability to individual differencesVSAvoidcomplexity of advice system

Core Design Contradiction:

Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent segments the organization into individual member units, each with their own characteristic values across multiple dimensions (e.g., communication style, decision-making approach). Instead of treating the organization as a homogeneous whole, the system divides it into discrete comparable units, allowing tailored advice generation for each member based on their specific characteristics rather than averaged organizational traits.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The patent applies local quality by generating communication advice that is specific to each member's local characteristics rather than applying a uniform organizational approach. Each member receives advice tailored to their individual profile across multiple dimensions, ensuring the advice is locally optimized for their specific communication needs and style differences.

Inventive Principle:

Principle #3Local quality

2Reliability

If communication advice is provided based on subjective rules of thumb or feelings, then the system is easier to operate, but the advice lacks objectivity and reliability

Engineering Contradiction:

Improveobjectivity of communication adviceVSAvoidease of advice generation

Core Design Contradiction:

ReliabilityVSEase of operation

Solution Approach 1:

The patent replaces subjective human judgment (mechanical system of human perception and decision-making) with an automated computer-based evaluation system. The system uses standardized measurement across multiple dimensions to objectively assess member characteristics and generate advice, eliminating reliance on subjective rules of thumb or personal feelings while maintaining ease of operation through automation.

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The patent implements feedback mechanisms where communication evaluation results are systematically measured, stored, and used to generate improved advice. The system continuously refines its recommendations based on measured outcomes and member responses, creating an objective feedback loop that enhances reliability while maintaining operational simplicity through automated processing.

Inventive Principle:

Principle #23Feedback

3Measurement precision

If multiple dimensions are used to evaluate communication characteristics, then the evaluation precision is improved, but the complexity of understanding and applying the advice increases

Engineering Contradiction:

Improveprecision of communication evaluationVSAvoiddifficulty of understanding evaluation results

Core Design Contradiction:

Measurement precisionVSDifficulty of detecting and measuring

Solution Approach 1:

The patent evaluates communication characteristics across multiple dimensions (e.g., communication style, decision-making, problem-solving approaches) rather than using a single metric. This multi-dimensional approach increases measurement precision by capturing the complexity of human communication from various angles, while the computer system integrates these dimensions to produce comprehensive yet manageable advice.

Inventive Principle:

Principle #17Another dimension (Dimensionality change)

Solution Approach 2:

The patent merges multiple evaluation dimensions into integrated communication advice recommendations. The computer system combines information from various measurement dimensions and synthesizes them into unified, actionable advice that maintains high measurement precision while reducing the complexity of understanding and application for the user.

Inventive Principle:

Principle #5Merging (Combining)

Data Source

PatentUS11461724B2Computer system, program, and method for providing advice on communication

Publication Date: 2022.10.04 KAKEAI INC

AI summary

The present invention provides a computer system providing an advice on communication. The computer system (100) of the present invention is configured to receive characteristics of a plurality of users (S501), to mutually compare the characteristics of two users out of the plurality of users (S502), and output an advice on communication between the two users on the basis of the comparison of the characteristics of the two users (S503).