Communication Analysis System for Non-Intrusive Message Delivery

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Solution Overview

Problem

Current systems for detecting user availability during communication are intrusive and require specific software installation, making them unsuitable for effective activity detection and information delivery, especially for commercial or advertising purposes.

Innovation Solution

A method that analyzes communication data to determine the probability of communication interruption, delivering targeted information only when the probability exceeds a predetermined threshold, using a non-intrusive approach that does not require specific software installation, and considers the criticality of the information for optimal delivery timing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Difficulty of detecting and measuring

If analysis software such as keyloggers or mouseloggers is installed on user terminals to detect user activity, then user activity can be monitored, but user privacy is infringed and the software is often uninstalled

Engineering Contradiction:
Improveuser activity detectionVSAvoidprivacy infringement
Core Design Contradiction:
Difficulty of detecting and measuringVSObject-affected harmful factors

Solution Approach 1:

The patent introduces an intermediary system that analyzes communication messages exchanged between users to infer user availability and activity state without directly monitoring user actions. This mediator processes communication data (chat messages, metadata) to determine user presence and receptivity to information, avoiding direct installation on user terminals and thus preserving privacy while achieving detection goals

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces the mechanical approach of installing physical software agents (keyloggers, mouseloggers) on user devices with a remote analysis system that processes communication data transmitted over the network. This substitution eliminates the need for direct terminal access and software installation, reducing privacy infringement while maintaining detection capability

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If information is delivered to users during communication sessions, then information can be transmitted, but user receptivity is low and users experience information overload

Engineering Contradiction:
Improveinformation delivery efficiencyVSAvoiduser receptivity
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The patent dynamically adjusts information delivery timing based on real-time analysis of communication patterns. The system continuously monitors message exchange frequency, communication phase, and user engagement metrics to determine the optimal moment when user receptivity is highest. This dynamic approach allows information to be delivered at dynamically determined optimal times rather than statically scheduled moments

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The patent implements a feedback mechanism where the analysis of communication messages provides continuous information about user state and receptivity. This feedback loop allows the system to adapt information delivery timing based on observed communication patterns, ensuring information is delivered when users are most receptive while avoiding periods of high information overload

Inventive Principle:
Principle #23Feedback

3Difficulty of detecting and measuring

If specific analysis software is installed on user terminals to detect activity, then activity detection is possible, but device complexity increases and software installation is required

Engineering Contradiction:
Improveactivity detection capabilityVSAvoidsoftware installation requirement
Core Design Contradiction:
Difficulty of detecting and measuringVSDevice complexity

Solution Approach 1:

The patent extracts the analysis functionality from the user terminal environment and relocates it to a remote server or network-based system. Instead of installing complex analysis software on user devices, the system extracts communication data through standard protocols and performs sophisticated analysis remotely. This extraction eliminates the need for terminal software installation while maintaining detection capability

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent creates a universal analysis system that can process multiple types of communication data (instant messaging, email, voice communication metadata) through a single remote platform. This multi-functional system serves various detection purposes without requiring platform-specific software installation on user terminals, reducing device complexity while maintaining versatile detection capability

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentEP2274882B1Method of transmitting a message, and corresponding device and computer program product
Publication Date: 2012.05.23 ORANGE SA
  • EP2274882B1 patent drawingFigure 1
  • EP2274882B1 patent drawingFigure 2
  • EP2274882B1 patent drawingFigure 3

AI summary

The invention relates to a method of transmitting a message by an entity of a communication network and destined for at least one terminal of a user. According to the invention, such a method comprises: a step of analyzing a set of messages exchanged in a communication, said analyzing step delivering at least one item of information representative of a probability of interruption of said communication; a step of delivering said message to said terminal, if said probability is greater than a predetermined threshold.