Communication Apparatus Common Name Extraction for Caller ID
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Solution Overview
Problem
Existing communication apparatuses fail to provide reliable transmitter identification when multiple names are registered against a single telephone number, leading to potential erroneous information being displayed to the receiver.
Innovation Solution
A communication apparatus that acquires transmitter information during an incoming call, retrieves associated registered names, extracts a common part from multiple registered names, and outputs this common part along with all retrieved names to ensure accurate identification, using a multifunction peripheral with components like a scanner, display, and communication portions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If all registered names are displayed when multiple names are retrieved, then the receiver can see all possible transmitter names, but the receiver cannot reliably identify the transmitter at first sight
Solution Approach 1:
The registered names are segmented into two groups: common names (shared by multiple transmitters) and unique names (specific to a single transmitter). This segmentation allows the system to prioritize unique names for immediate display, enabling reliable identification while still providing access to all names through additional user interaction.
Solution Approach 2:
The notification device acts as an intermediary between the address book retrieval system and the receiver. It processes the multiple retrieved names, identifies unique versus common names, and presents them in a structured format that guides the receiver toward the most likely transmitter identity first, while preserving access to alternative possibilities.
2Ease of operation
If only the first registered name is displayed, then the information is easy to process, but erroneous information may be provided when the actual transmitter differs
Solution Approach 1:
The notification device dynamically adjusts the presentation of transmitter names based on the retrieval results. When multiple names are retrieved, it identifies and prioritizes unique names for immediate display. When only common names are retrieved, it presents them with appropriate indicators. This dynamic adaptation maintains simplicity while improving reliability.
Solution Approach 2:
The system provides feedback to the receiver about the reliability of the displayed name. By indicating whether a name is unique to one transmitter or shared among multiple transmitters, the receiver can assess the confidence level of the identification. This feedback mechanism allows the system to maintain simple presentation while enhancing reliability through informed user decision-making.
3Adaptability or versatility
If telephone numbers are shared among multiple sections or companies, then a single number can represent multiple entities, but multiple registered names create ambiguity in transmitter identification
Solution Approach 1:
The notification device segments the retrieved names into unique and common categories. This segmentation simplifies the identification process by highlighting names that uniquely identify a transmitter, while still acknowledging the existence of shared names. The receiver can quickly identify the most likely transmitter without being overwhelmed by all possible options.
Solution Approach 2:
The system applies different presentation qualities to different names based on their uniqueness. Unique names receive prominent display with high visibility, while common names are presented with indicators of their shared nature. This local differentiation in presentation quality helps the receiver navigate the complexity of multiple possible transmitters associated with a shared telephone number.
Data Source
AI summary
A communication apparatus includes a communication portion for communicating with an external device, a transmitter information acquiring portion for acquiring predetermined transmitter information for identifying the transmitter at a time of an incoming call of communication, a storage portion for storing a registered name in association with the transmitter information in advance, a registered name retrieval portion for, retrieving the registered name stored in the storage portion so as to be associated with the acquired transmitter information, a common part extraction portion for, in a case where a plurality of registered names are retrieved with respect to the acquired transmitter information when the registered name is retrieved by the registered name retrieval portion, extracting a common part among the plurality of registered names, and an output portion for outputting the common part of the registered names which is extracted by the common part extraction portion, in a predetermined system.