Communication Apparatus Setting Information Reflection Feedback

Resolve Bottlenecks,
Find Innovative SolutionsGenerate Solutions

Solution Overview

Problem

Existing login systems for information processing apparatuses, such as image forming devices, face uncertainty in reflecting user setting information received from a server, leading to inconsistent user experiences due to unpredictable reflection of setting updates, with users unsure if and when their settings are applied.

Innovation Solution

The system includes a processor that manages setting information and displays notifications when updates are not reflected, allowing users to recognize potential synchronization issues and prompting them to reload settings, ensuring transparency and control over update reflection.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If setting information is transmitted from server and reflected in apparatus settings, then user settings are updated, but user uncertainty arises when reflection does not occur

Engineering Contradiction:

Improvesetting information reflection reliabilityVSAvoiduser awareness of setting reflection status

Core Design Contradiction:

ReliabilityVSLoss of information

Solution Approach 1:

The system provides feedback to the user by displaying a message indicating whether setting information received from the server has been reflected in the apparatus settings. This feedback mechanism resolves the uncertainty by clearly communicating the reflection status to the user, allowing them to understand whether their settings have been applied or need to be reloaded.

Inventive Principle:

Principle #23Feedback

2Ease of operation

If setting information is automatically reflected in apparatus settings, then user experience is improved, but system complexity increases due to handling reflection failures

Engineering Contradiction:

Improvesetting application automationVSAvoidsetting reflection control logic

Core Design Contradiction:

Ease of operationVSDevice complexity

Solution Approach 1:

The system attempts to automatically reflect setting information from the server in the apparatus settings without requiring user intervention. This self-service approach improves ease of operation by handling setting updates automatically. The complexity of handling reflection failures is managed by providing clear feedback messages to users, allowing them to take appropriate action if needed.

Inventive Principle:

Principle #25Self-service

3Stability of the object's composition

If setting information reflection is conditional, then system stability is maintained, but user confusion increases due to unpredictable behavior

Engineering Contradiction:

Improvesettings consistencyVSAvoiduser understanding of setting status

Core Design Contradiction:

Stability of the object's compositionVSLoss of information

Solution Approach 1:

The system provides explicit feedback through display messages that inform users whether setting information has been reflected or if reloading is required. This feedback eliminates user confusion by making the conditional reflection behavior transparent and predictable from the user's perspective, while still maintaining system stability through conditional processing.

Inventive Principle:

Principle #23Feedback

Data Source

PatentUS10306084B2Communication apparatus acquiring setting information associated with user

Publication Date: 2019.05.28 CANON KK

AI summary

A display unit displays a predetermined message, if at least part of setting information received from a server after a login is not reflected or is possibly not to be reflected in an information processing apparatus.