Communication Assistance Device for Relationship Level Determination

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Solution Overview

Problem

Existing communication assistance systems fail to provide level-based assistance in human relationships, as they do not grasp relationships in a stepwise manner, leading to sudden introductions of strangers without considering intermediate levels, resulting in short-lived communication.

Innovation Solution

A communication assistance device and method that determine the level of user relationships based on similarity and user action records, using a communication level determination unit to assess relationships and a topic recommendation unit to suggest topics tailored to the determined level, facilitating gradual relationship development.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If the system introduces two strangers with similar preferences directly to each other, then the similarity between users is utilized, but the communication duration is short because they are unfamiliar with each other

Engineering Contradiction:
Improvesimilarity between usersVSAvoidcommunication duration
Core Design Contradiction:
Quantity of substanceVSDuration of action of moving object

Solution Approach 1:

The system segments the relationship development process into distinct levels (stranger, acquaintance, friend). Instead of directly connecting strangers, the system creates intermediate stages through group conversations and gradual interaction, allowing relationships to evolve step-by-step from unfamiliarity to familiarity.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system performs preliminary actions by first determining communication levels and selecting appropriate topics before actual communication occurs. It prepares the ground for successful interaction by assessing user similarity, establishing relationship levels, and pre-selecting suitable conversation topics that match the current relationship stage.

Inventive Principle:
Principle #10Preliminary action

2Device complexity

If the system provides generic communication assistance, then the device complexity is low, but the adaptability to different relationship levels is poor

Engineering Contradiction:
Improvesystem complexityVSAvoidadaptability to relationship levels
Core Design Contradiction:
Device complexityVSAdaptability or versatility

Solution Approach 1:

The system dynamically adapts its behavior based on determined communication levels. It adjusts topic selection, conversation guidance, and assistance strategies according to the specific relationship stage (stranger, acquaintance, friend), making the system flexible and responsive to different interaction contexts without requiring completely separate systems for each level.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system changes key parameters such as topic selection criteria, communication guidance intensity, and assistance level based on the determined relationship level. By modifying these parameters dynamically, the system achieves high adaptability to different relationship stages while maintaining a unified underlying architecture.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS9177039B2Communication assistance device, communication assistance method, and computer readable recording medium
Publication Date: 2015.11.03 NEC CORP
  • US9177039B2 patent drawing
  • US9177039B2 patent drawing
  • US9177039B2 patent drawing

AI summary

A communication assistance device (10) includes a communication level determination unit (11) and a topic recommendation unit (16) so as to determine a level of a relationship between users who communicate with each other and provide communication assistance using the result of the determination. The communication level determination unit (11) determines the level (communication level) of the relationship between the users based on similarity between the users obtained from preference information showing preferences of the users, and on user action records showing records of actions taken by a certain user toward a partner user with whom the certain user communicates out of the users. The topic recommendation unit (16) selects, from among a group of topics prepared in advance, a topic that can be transmitted to the partner user based on the determined level of the relationship between the users and on preferences of the certain user and the partner user.