Communication Device Multi-Type Reply Logic

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Solution Overview

Problem

Conventional communication devices restrict users to responding to messages in the same format as the original message, limiting flexibility in replying to different types of communications.

Innovation Solution

A communication device that allows users to reply to incoming messages of one type with a different type, using logic to detect and initiate responses based on embedded phone numbers or contact information, enabling responses across various formats such as text, email, or phone calls.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a communication device restricts users to responding to messages in the same format as the original message, then the device operation is simple and reliable, but the user flexibility and adaptability are limited

Engineering Contradiction:
Improveuser flexibility in replyingVSAvoidcommunication response system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The communication device is designed to handle multiple communication types (email, text messages, voice messages, phone calls) within a single unified system. The logic component can detect different message types and initiate appropriate responses across different communication formats, making the device universal rather than specialized for one message type.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system dynamically adapts its response behavior based on the incoming message type. The logic component determines the appropriate communication format for each response in real-time, allowing the device to transition between different communication modes (email, text, voice, call) depending on the situation, rather than being fixed to a single response format.

Inventive Principle:
Principle #15Dynamics

2Ease of operation

If a communication device allows users to reply with different message types, then user flexibility is enhanced, but the device complexity increases

Engineering Contradiction:
Improveease of selecting response formatVSAvoidlogic and control system complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The logic component automatically detects the type of incoming message and determines the appropriate response format without requiring complex user intervention. The system serves itself by making intelligent decisions about which communication type to use for each response, reducing the operational burden on users while maintaining flexibility.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The logic component acts as an intermediary between the incoming message and the response generation process. It receives the incoming message, analyzes its type, and mediates the selection of the appropriate communication format for the response, simplifying the user interface while managing the underlying complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Productivity

If the system automatically detects phone numbers or contact information to initiate responses, then productivity is improved, but the measurement and detection complexity increases

Engineering Contradiction:
Improveresponse initiation speedVSAvoiddetection of embedded contact information
Core Design Contradiction:
ProductivityVSDifficulty of detecting and measuring

Solution Approach 1:

The system performs preliminary detection and extraction of phone numbers or contact information from incoming messages as part of the message processing workflow. By detecting this information upfront rather than waiting for user input, the system prepares the data needed for automatic response initiation, improving productivity while managing detection complexity through structured processing.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS9002338B2Communication device that permits a user to select any of multiple user-selectable communication types for a reply
Publication Date: 2015.04.07 HEWLETT PACKARD DEVELOPMENT COMPANY LP
  • US9002338B2 patent drawing
  • US9002338B2 patent drawing
  • US9002338B2 patent drawing

AI summary

A communication device comprises logic and an input device coupled to the logic. The input device is adapted to permit a user to select a communication type. The logic receives a communication in a first communication type and permits a user to reply to the communication using any of a plurality of user-selectable communication types.