Communication Device Wireless Hub for Seamless Voice Call Transfer

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Solution Overview

Problem

Current communication devices, such as desk phones, are not compatible with mobile wireless technology, making it difficult for users to seamlessly transfer voice calls from mobile phones to desk phones, leading to interruptions and reduced productivity.

Innovation Solution

A communication device with a transceiver, input device, and controller that establishes a wireless connection with a portable voice unit, allowing it to act as a hub for voice calls between the mobile device and audio accessories, enabling the transfer and management of voice calls between mobile phones and desk phones using various wireless standards.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a desk phone uses traditional LAN connection for voice calls, then call quality and reliability are improved, but compatibility with mobile wireless technology deteriorates

Engineering Contradiction:
Improvecall qualityVSAvoidwireless compatibility
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The desk phone system introduces a wireless communication module as an intermediary component that receives wireless signals from mobile devices and converts them into LAN-compatible data streams. This mediator enables the desk phone to handle wireless calls without compromising its traditional LAN-based call quality and reliability.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Adaptability or versatility

If a user switches from mobile phone to desk phone during a call, then access to sophisticated hardware features is improved, but call continuity is interrupted

Engineering Contradiction:
Improvehardware featuresVSAvoidcall interruption
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system implements seamless call transfer functionality that maintains the voice call continuously while switching the communication endpoint from mobile phone to desk phone. The call server coordinates the handoff to ensure the conversation flows without interruption, allowing users to access desk phone hardware features like speakerphone and headset without breaking the call.

Inventive Principle:
Principle #20Continuity of useful action

Solution Approach 2:

The system pre-establishes the connection pathway between the mobile device and desk phone through the call server before the actual transfer occurs. This preliminary setup ensures that when the user initiates a switch, the desk phone is already ready to receive the call immediately, preventing any interruption or delay.

Inventive Principle:
Principle #10Preliminary action

3Adaptability or versatility

If a desk phone system is designed for stationary use, then call management sophistication is improved, but portability and mobility are reduced

Engineering Contradiction:
Improvecall managementVSAvoidportability
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The desk phone system incorporates multiple communication interfaces including both traditional LAN connectivity and wireless communication capabilities. This multi-functionality allows the stationary desk phone to serve dual purposes: handling sophisticated LAN-based corporate calls and receiving/transferring mobile wireless calls, thereby combining the advantages of both stationary and portable communication devices.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10848616B2Portable voice unit communications via a communication device
Publication Date: 2020.11.24 MITEL CORP
  • US10848616B2 patent drawing
  • US10848616B2 patent drawing
  • US10848616B2 patent drawing

AI summary

A portable voice unit communications via a communication device is provided. A controller of the communication device establishes, using a transceiver, a wireless connection with a portable voice unit. The controller receives, via an input device, a selection of a given audio accessory from a plurality of audio accessories, the communication device acting as a communication hub between the portable voice unit and the plurality of audio accessories. The controller provides, between the portable voice unit and the wireless connection, a voice call. The controller connects, to the given audio accessory, the voice call.