Communication Interface Intermediary for Unified Profile Display
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Solution Overview
Problem
The increasing complexity of electronic communications across various platforms leads to a need for efficient methods to collect and present historical communication data and personal information in a user-friendly manner, as existing systems lack integrated solutions for seamlessly retrieving and displaying relevant information about communication participants.
Innovation Solution
A computer-implemented method that receives a trigger to identify a person associated with a communication, retrieves relevant information, and provides it to an interface associated with the communication application, allowing for graphic displays with styled elements and user-determined layouts, incorporating communication statistics, contact networks, and conversation lists.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If comprehensive communication data and personal information are collected and integrated across multiple platforms, then information completeness and user understanding are improved, but system complexity and data integration difficulty increase
Solution Approach 1:
The patent employs an intermediary component that acts as a bridge between multiple communication platforms and the user interface. This intermediary collects data from various sources (email, instant messaging, social networks, etc.), processes and integrates it, then presents unified communication profiles without exposing the underlying system complexity to users. The intermediary layer handles data normalization, filtering, and presentation logic, thereby maintaining information completeness while shielding users from complexity.
2Loss of information
If detailed personal information and communication history are displayed, then user awareness and context understanding are improved, but information overload and user distraction increase
Solution Approach 1:
The patent applies local quality by selectively displaying different levels of information detail in different interface areas and contexts. Rather than uniformly presenting all available data, the system tailors information density to specific user needs and interface locations. For example, summary views provide high-level overviews while detailed views offer comprehensive data, allowing users to drill down only when necessary. This selective information presentation maintains context understanding while preventing overall interface overload.
Solution Approach 2:
The interface dynamically adjusts information presentation based on user interaction patterns, context, and preferences. The system transitions between different levels of detail, collapsing or expanding information sections as users navigate. This dynamic behavior allows the interface to provide comprehensive information when needed while maintaining simplicity during routine interactions, effectively balancing context understanding with ease of operation.
3Loss of information
If real-time communication data is retrieved and updated across multiple platforms, then information currency and relevance are improved, but data retrieval time and processing resources increase
Solution Approach 1:
The patent implements periodic action by updating communication data at scheduled intervals rather than continuously in real-time. The system periodically queries communication platforms, retrieves updated information, and refreshes display content. This periodic update mechanism maintains information currency by regularly synchronizing with data sources while avoiding the continuous resource consumption and latency associated with true real-time updates. Update frequencies can be adjusted based on communication activity levels and user preferences.
Data Source
AI summary
Among other disclosures, a method may include receiving a trigger identifying a person associated with a communication, the communication being transmitted by a communication application. The method may include retrieving information relating to the person. The method may include providing the information to an interface associated with the communication application.