Communication Management System Group ID Filtering
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Solution Overview
Problem
Conventional communication management systems fail to accurately manage destination candidates across different service forms and application providers, leading to unexpected communication requests and service form mismatches.
Innovation Solution
A communication management system that receives addition requests and transmits approval requests only when the group identification information of the source and target terminals matches, ensuring approval requests align with service forms and provider offerings.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If the management server transmits an approval request to a communication terminal without any limitations, then the destination candidate can be added to the destination list, but the approval request may not correspond to the service form depending on the communication network, application provider, and service rates
Solution Approach 1:
The patent applies local quality by associating different group identification information with different service forms and application providers. Each group ID represents a specific service context (e.g., different vendors, service rates, or communication platforms), allowing the system to tailor approval requests to the appropriate service form rather than using a uniform approach for all terminals.
Solution Approach 2:
The patent changes the parameter of service form identification by introducing group identification information as a filtering criterion. The management server modifies its behavior by checking whether the target terminal's group ID matches the source terminal's group ID before transmitting approval requests, thereby adapting the approval process to the specific service context.
2Adaptability or versatility
If the management server includes all communication terminals as destination candidates, then more communication options are available, but unexpected communication requests are received that may bother users
Solution Approach 1:
The patent applies preliminary action by performing group ID matching verification before transmitting approval requests. The management server checks whether the target terminal belongs to the same group as the source terminal in advance, filtering out incompatible terminals before they can generate unexpected communication requests. This preventive measure eliminates harmful interactions while preserving legitimate communication options.
3Reliability
If group identification information is used to filter approval requests, then service form alignment is improved, but the complexity of the management server increases
Solution Approach 1:
The patent uses copying by maintaining group identification information as a separate data structure that mirrors the organizational structure of terminals and services. Instead of complex service form detection logic, the system copies and manages group IDs centrally, allowing simple comparison operations to determine service form compatibility. This reduces computational complexity while maintaining reliable service form alignment.
Data Source
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AI summary
A communication management system includes: a group management unit that manages group identification information for identifying a group to which an addition request source terminal requesting to add a destination candidate belongs, in association with group identification information for identifying a group to which an addition request target terminal being able to become the destination candidate belongs; a receiving unit that receives an addition request transmitted by a first communication terminal and requesting to add a second communication terminal as a destination candidate; and a transmission controlling unit that does not transmit the approval request to the second communication terminal, when first group identification information for the first communication terminal is group identification information for an addition request source terminal, and second group identification information for the second communication terminal is not included in at least one corresponding piece of group identification information for an addition request target terminal.