Communication Management System Protocol Conversion
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Solution Overview
Problem
Existing communication systems cannot notify users of the operation state of counterpart communication terminals when they use different communication protocols, making it difficult for users to determine whether to wait or start communication.
Innovation Solution
A system and method that allows users to determine the operation state of counterpart communication terminals by using a management system to convert and relay information across different communication protocols, enabling users to decide whether to wait or initiate communication based on the terminal's availability.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the management system uses a single communication protocol to communicate with terminals, then communication reliability is improved, but system adaptability deteriorates
Solution Approach 1:
The management system acts as an intermediary by incorporating communication protocol conversion functionality. It receives operation state information from counterpart terminals using their native protocols, converts this information into a standardized internal representation, and then transmits it to the request terminal. This mediator approach allows the management system to support multiple communication protocols without compromising internal communication reliability.
2Adaptability or versatility
If the management system converts and relays information across different communication protocols, then protocol compatibility is improved, but system complexity increases
Solution Approach 1:
The patent extracts only the essential operation state information (online/offline status and communication availability) from the complex protocol data of counterpart terminals. By isolating and converting only these critical state parameters rather than the entire communication protocol, the system achieves protocol compatibility while minimizing the added complexity of protocol conversion mechanisms.
Data Source
AI summary
A communication management system that manages a plurality of communication terminals transmits, to a request communication terminal, one of operation state information indicating that an operation state of a candidate counterpart communication terminal is unknown or information indicating that a communications protocol of the candidate counterpart communication terminal is different from a communications protocol of the request communication terminal, when the communications protocol is different between the candidate counterpart communication terminal and the request communication terminal. The request communication terminal displays information to a user, which is generated based on the information received from the communication management system.