Communication Pattern Analysis for Cost Optimization

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Solution Overview

Problem

Determining the most cost-effective and efficient communication methods for individuals with multiple mobile devices and social media accounts is challenging due to unknown preferences and inefficient usage of communication services.

Innovation Solution

A method that aggregates data from network communications to identify patterns and generate recommendations for improving communication efficiency by suggesting changes in service providers, communication devices, or social media groups, thereby reducing time and cost.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of energy

If users manually track and analyze their communication patterns across multiple devices and accounts, then they can identify cost-effective communication methods, but this requires significant time and effort that most users are unwilling to invest

Engineering Contradiction:
Improveuser effortVSAvoidcommunication pattern analysis
Core Design Contradiction:
Loss of energyVSLoss of information

Solution Approach 1:

The system automatically collects and analyzes communication data from multiple sources without requiring user intervention. The server autonomously identifies communication patterns, device preferences, and cost optimization opportunities, then generates and delivers recommendations to users, enabling the system to serve itself in the data collection and analysis process.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

A server acts as an intermediary between users and their communication data. The server aggregates data from multiple devices and accounts, performs the complex analysis of communication patterns, and presents simplified recommendations to users, mediating between the raw data and user decision-making without requiring users to directly handle the complex analysis.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of energy

If users switch service providers or devices to reduce communication costs, then cost efficiency improves, but users lack information about which changes would be most beneficial

Engineering Contradiction:
Improvecommunication costVSAvoidcommunication behavior data
Core Design Contradiction:
Loss of energyVSLoss of information

Solution Approach 1:

The system continuously monitors communication patterns and provides feedback to users about their actual usage behavior versus their perceived usage. By analyzing real data from multiple devices and accounts, the system generates feedback recommendations that show users specific cost-saving opportunities based on their actual communication patterns, enabling informed decisions about service provider or device changes.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If users maintain multiple communication devices and accounts, then communication versatility improves, but determining the best way to contact someone becomes difficult

Engineering Contradiction:
Improvecommunication optionsVSAvoiddevice selection
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system performs preliminary analysis of communication patterns across multiple devices and accounts before users need to make contact decisions. By pre-processing the data and identifying which devices or accounts are most effective for reaching specific contacts based on historical response patterns and user preferences, the system prepares recommendations in advance that simplify real-time contact decisions.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10743249B2Methods and apparatus for generating recommended changes to communication behaviors
Publication Date: 2020.08.11 AT&T INTELLECTUAL PROPERTY I L P
  • US10743249B2 patent drawing
  • US10743249B2 patent drawing
  • US10743249B2 patent drawing

AI summary

In one embodiment, a method for generating a recommended change to a communication behavior of a first user of a network includes identifying a communication pattern in accordance with data extracted from communications collected in the network, wherein the data is associated with at least one of the first user and an endpoint other than the first user, and generating the recommended change based on the communication pattern, where the recommended change is to the communication behavior of the first user.