Electronic Communication POV Segmentation for Recipient Relevance
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Solution Overview
Problem
Conventional electronic communication technologies fail to accurately determine which portions of a message are directed to a user, relevant to a user, or irrelevant, leading to overwhelming burdens, confusion, and missed important content, especially in multiparty messages.
Innovation Solution
The system processes electronic communications by identifying mentions and determining points of view (POV) for recipients, parsing messages into sections, and generating enhanced communication data with labels indicating intended recipients and their corresponding POVs, allowing for visual indicators, prioritization, and improved task management.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If electronic messages are sent to multiple recipients with different relevant content, then communication coverage is improved, but information relevance for individual recipients deteriorates
Solution Approach 1:
The patent segments the message body into multiple sections, with each section tagged to specific recipient(s) based on relevance. This allows a single message to be divided into targeted portions, where each recipient sees only the sections intended for them, thereby maintaining communication coverage while improving information relevance for each individual recipient.
2Reliability
If entire messages are included for all distribution list recipients, then message completeness is improved, but recipient burden increases
Solution Approach 1:
The system performs preliminary tagging of message sections to specific recipients before the recipient receives the message. This pre-processing action enables the messaging system to automatically filter and present only relevant sections to each recipient, reducing their burden of sifting through irrelevant content while ensuring they receive complete information relevant to them.
3Measurement precision
If message sections are tagged and filtered by recipient, then information precision is improved, but system complexity increases
Solution Approach 1:
The patent introduces an intermediary messaging system component that handles the tagging and filtering of message sections. This intermediary layer manages the complexity of segmenting and routing message portions to appropriate recipients, thereby achieving high information precision without requiring complex processing at the recipient's device level.
4Manufacturing precision
If recipients must read entire messages to determine relevance, then content accuracy is improved, but time consumption increases
Solution Approach 1:
The system extracts and isolates only the message sections that are relevant to each specific recipient, removing irrelevant portions before delivery. This extraction process ensures that recipients receive accurate, complete information pertaining to them without having to read through unrelated content, thereby reducing time consumption while maintaining content accuracy.
Data Source
AI summary
Technology is disclosed for controlling the processing of electronic communications on computing devices. An electronic communication is processed to determine mentions in the message body indicating recipients of the communication. A point-of-view (POV) is determined for each mention, with respect to recipient(s), as second-person or third-person POV. The communication is parsed into sections, and the mentions that are associated with each section are determined. Based on the POV for a mention associated with a section, it is determined that the section is directed to the recipient(s) indicated by the mention, if the POV of the mention is second-person POV, or the section is relevant to the recipient(s) indicated by the mention, if the POV of the mention is third-person POV. Additionally, an enhanced communication data is generated indicating the sections and corresponding POVs of mentions associated with the sections, and used to provide a personalized computing experience to users.