Electronic Communication System with Recipient Profile Analysis

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Solution Overview

Problem

In an increasingly digital business environment, interpersonal communication lacks non-verbal cues, making it challenging to effectively convey messages between individuals with different communication styles, leading to a communication disadvantage for new participants until they learn through multiple interactions.

Innovation Solution

A system and method for electronic interpersonal communication that creates user profiles based on motivations, rules of engagement, and expectations, allowing senders to access and tailor electronic communications to the recipient's communication traits, enhancing message reception and understanding.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If communication is conducted over electronic platforms, then communication can be conducted remotely and efficiently, but non-verbal cues are lost and communication effectiveness deteriorates

Engineering Contradiction:

Improvecommunication efficiencyVSAvoidnon-verbal cues

Core Design Contradiction:

ProductivityVSLoss of information

Solution Approach 1:

The patent introduces an intermediary system (communication analysis system) that mediates between the sender and recipient by analyzing communication styles, preferences, and effectiveness data, then providing recommendations to bridge the information gap caused by losing non-verbal cues in electronic communication

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The system implements feedback mechanisms by tracking communication effectiveness metrics, analyzing interaction patterns, and providing continuous feedback to users about their communication style and effectiveness, allowing them to adjust and improve their electronic communication skills over time

Inventive Principle:

Principle #23Feedback

2Adaptability or versatility

If new communication participants join existing communication partners, then communication network expands and diversity increases, but the new participant is at a communication disadvantage until they learn through multiple interactions

Engineering Contradiction:

Improvecommunication network flexibilityVSAvoidlearning time for new participants

Core Design Contradiction:

Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-analyzing and storing communication style profiles, preferences, and effectiveness data for all participants before new interactions occur. When a new participant joins, this pre-prepared information is immediately available to accelerate their integration without requiring extensive learning time

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system creates copies of communication style profiles and interaction patterns that can be referenced and analyzed, allowing new participants to quickly understand established communication norms without having to learn them through multiple trial interactions

Inventive Principle:

Principle #26Copying

3Reliability

If communication style and patterns are learned through multiple interpersonal interactions, then communication effectiveness improves, but the process requires extensive time and multiple exchanges

Engineering Contradiction:

Improvecommunication effectivenessVSAvoidtime for learning communication patterns

Core Design Contradiction:

ReliabilityVSLoss of time

Solution Approach 1:

The system implements continuous feedback loops that track communication effectiveness in real-time, providing users with actionable insights and recommendations that accelerate the learning process, allowing them to achieve effective communication patterns more quickly through data-driven guidance rather than trial-and-error interactions

Inventive Principle:

Principle #23Feedback

Solution Approach 2:

The patent replaces the mechanical learning process (repeated interpersonal interactions) with an automated information processing system that analyzes communication patterns, provides feedback, and guides users toward effective communication styles, substituting extensive human interaction time with automated analysis and guidance

Inventive Principle:

Principle #28Mechanics substitution (Replace mechanical system)

Data Source

PatentUS9245258B2System and method of electronic interpersonal communication

Publication Date: 2016.01.26 PROPHIT MARKETING

AI summary

A system and method of electronic interpersonal communication includes receiving a selection of a recipient for communication. A user profile for the selected recipient is accessed. The user profile includes a plurality of communication traits of the selected recipient. A graphical display presents at least one communication trait of the selected recipient from the user profile. An electronic communication to the selected recipient is received. The electronic communication is sent to the selected recipient.