Communication Quality Monitoring for Human Intelligibility Loss

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Solution Overview

Problem

Existing communication technologies in videoconferences and telephone conferences fail to assess the human intelligibility of transmitted information, leading to suboptimal call quality due to connectivity issues and loss of information, without providing means for speakers to be aware of changes in message meaning.

Innovation Solution

A method and system that monitors communication quality by generating and comparing sequences of information stamped at past time instants, focusing on human intelligibility, and indicating aberrances relevant to understanding, using separate communication channels for integrity and security.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If remote communication technologies are used for videoconferences, then work flexibility and accessibility are improved, but connectivity problems and information loss occur leading to suboptimal call quality

Engineering Contradiction:
Improvework flexibilityVSAvoidcall quality
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system implements feedback mechanisms where the receiving device sends back acknowledgment information about received data packets, and the transmitting device adjusts transmission based on quality metrics. This allows continuous monitoring and adjustment to maintain call quality while preserving work flexibility.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent replaces traditional mechanical connection monitoring with digital signal processing and analysis systems that can detect quality degradation through sophisticated algorithms, enabling better reliability without sacrificing the flexibility of remote communication.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If data compression is applied to improve transmission efficiency, then bandwidth usage is reduced, but information loss and distortion increase

Engineering Contradiction:
Improvetransmission efficiencyVSAvoidinformation loss
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The system applies selective compression where critical information is transmitted with higher fidelity while less important data is more heavily compressed or eliminated. This partial action approach maintains transmission efficiency while preserving essential information quality.

Inventive Principle:
Principle #16Partial or excessive action

Solution Approach 2:

The patent dynamically adjusts compression parameters based on network conditions and importance of transmitted data. By changing compression levels as a variable parameter, the system optimizes the balance between transmission efficiency and information loss prevention.

Inventive Principle:
Principle #35Parameter changes

3Speed

If traditional packet-based communication is used, then transmission speed is improved, but detection of meaningful information loss becomes difficult

Engineering Contradiction:
Improvetransmission speedVSAvoiddetection of information loss
Core Design Contradiction:
SpeedVSDifficulty of detecting and measuring

Solution Approach 1:

The system adds a new dimension of analysis by examining the semantic meaning and contextual relevance of transmitted information, not just the technical packet level. This dimensional shift from binary packet success/failure to meaningful information preservation makes detection of actual communication quality much easier.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Solution Approach 2:

The patent introduces intermediary quality assessment systems that act as mediators between the transmission layer and application layer, analyzing and reporting on information loss in a way that is both technically accurate and practically meaningful for detecting communication quality issues.

Inventive Principle:
Principle #24Intermediary (Mediator)

4Reliability

If monitoring systems are added to detect communication aberrances, then call quality monitoring is improved, but device complexity increases

Engineering Contradiction:
Improvecall quality monitoringVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The monitoring system is designed with multi-functionality, serving multiple purposes including quality assessment, error detection, performance optimization, and user feedback. This universal approach consolidates multiple functions into a single system, reducing overall complexity while improving monitoring capabilities.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentEP4221169B1System and method for monitoring communication quality
Publication Date: 2026.03.04 KOA HEALTH DIGITAL SOLUTIONS S L U
  • EP4221169B1 patent drawingFigure 1
  • EP4221169B1 patent drawingFigure 2
  • EP4221169B1 patent drawingFigure 3

AI summary

The present invention relates to a method for monitoring the quality of communication between at least two devices, comprising receiving input from a user; converting the input received from the user into a first sequence of information; transmitting the first sequence of information to a second device, generating a second sequence of information based on the received input by extracting from the received input at least one piece of information corresponding to a past time instant, generating a third sequence of information by means of the second device, wherein the third sequence of information corresponds to an output to be output by the second device on the basis of the first sequence of information; generating a fourth sequence of information based on the third sequence of information by extracting from the third sequence of information at least one piece of information corresponding to a past time instant, wherein the at least one piece of information is preferably time-stamped; comparing the second and fourth sequences of information to detect any aberrances there between, wherein each piece of information of the second sequence of information is compared to a corresponding piece of information of the fourth sequence of information, and indicating for each piece of information of the first sequence of information an indication of the level of human intelligibility of an output performed by the second device based on this piece of information and preferably an indication of the output performed by the second device based on this piece of information.