Communication Record Logging for Regulatory Compliance

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current systems lack a comprehensive method for tracking and auditing SMS, PIN, and telephone communications in portable electronic devices, which is essential for regulatory compliance and data management.

Innovation Solution

A system and method that logs communication records by extracting information from SMS, PIN, and telephone messages at a server connected to a wireless network, creating date-specific log files for each transaction, and storing them in a backup database for auditing purposes.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If communication records are tracked and logged at the device level, then audit capability is improved, but device complexity and storage requirements increase

Engineering Contradiction:
Improveaudit capabilityVSAvoidlogging system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent extracts the logging function from the portable electronic device and relocates it to a separate backup database system. The device generates communication records and transmits them to an external logging system, which handles storage and audit functions. This separation reduces device complexity while maintaining comprehensive audit capability.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent introduces a backup database as an intermediary between the portable device and the audit system. This intermediary component receives communication records from the device, stores them systematically, and provides them for auditing purposes, thereby simplifying the overall system architecture.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If all communication transactions are logged in detail, then regulatory compliance is improved, but data storage requirements and processing overhead increase

Engineering Contradiction:
Improveregulatory complianceVSAvoiddata storage volume
Core Design Contradiction:
ReliabilityVSQuantity of substance

Solution Approach 1:

The patent extracts only the essential communication transaction data needed for regulatory compliance and stores it in a structured backup database, rather than logging all device data. This selective extraction approach ensures compliance requirements are met while minimizing storage requirements.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The patent segments communication records into date-specific log files with organized structures, making the data more manageable and reducing the overhead of handling large volumes of unstructured data while maintaining complete audit trails.

Inventive Principle:
Principle #1Segmentation

3Loss of information

If comprehensive communication logging is implemented, then tracking capability is improved, but system resource consumption increases

Engineering Contradiction:
Improvecommunication tracking completenessVSAvoiddevice energy consumption
Core Design Contradiction:
Loss of informationVSUse of energy by moving object

Solution Approach 1:

The patent extracts the heavy processing and storage burden from the portable device and relocates it to an external backup database system. The device only needs to generate and transmit records, which consumes minimal energy, while the external system handles the resource-intensive logging and storage operations.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The backup database system operates autonomously to receive, store, and manage communication records without requiring continuous active processing from the portable device. This self-service approach allows comprehensive tracking while minimizing the energy consumption of the mobile device.

Inventive Principle:
Principle #25Self-service

Data Source

PatentEP1952656B1System and method for communication record logging
Publication Date: 2017.06.07 BLACKBERRY LTD
  • EP1952656B1 patent drawingFigure 1
  • EP1952656B1 patent drawingFigure 2
  • EP1952656B1 patent drawingFigure 3

AI summary

A method for maintaining a log of communications initiated or received at a portable electronic device of a first party. The communications include at least one of short message service (SMS) messages, personal identification number (PIN) messages and cellular telephone calls. The method includes receiving a data record for each of the communications, extracting information from the data record, and storing the information in a log file.