Communication Request Routing via Surrounding Situation Assessment
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Solution Overview
Problem
Users face inconvenience when they do not have a specific device with them to receive communication requests, as they need to search for and select the device that received the request, rather than being able to choose another available device for processing the request.
Innovation Solution
A system and method where a first device determines the surrounding situation to assess if the user is present and authorized, and if not, it transmits communication requests to a third device for processing, selecting it based on available devices' capabilities and proximity to the user.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a user receives a communication request on a specific device, then the communication can be processed, but the user must manually search for and select the device, which reduces convenience and increases time consumption
Solution Approach 1:
The system automatically determines the user's surrounding situation and selects an appropriate device without requiring manual user intervention. The first device autonomously evaluates whether the user is present and authorized, then automatically transmits the communication request to a suitable third device, eliminating the need for users to manually search and select devices.
Solution Approach 2:
The first device acts as an intermediary between the second device (which received the communication request) and the third device (which will process it). It receives the communication request, evaluates the surrounding situation, determines user presence and authorization, and automatically forwards the request to an appropriate third device based on device capabilities and proximity to the user.
2Ease of operation
If the system automatically transmits communication requests to other devices based on surrounding situation, then user convenience is improved, but the device complexity and automation requirements increase
Solution Approach 1:
The first device performs multiple functions: it receives communication requests from second devices, determines surrounding situation, assesses user presence and authorization, selects appropriate third devices based on capabilities, and transmits requests. This multi-functional approach consolidates complexity into a single device rather than requiring separate systems for each function.
Solution Approach 2:
The system dynamically changes operational parameters based on surrounding situation assessment. It evaluates device capabilities, user proximity, and authorization status to determine the optimal device for processing communication requests, adapting the routing decision to current conditions rather than following fixed rules.
Data Source
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AI summary
A system for and method of communication information transmission are provided. A method of communication information transmission performed by a first device includes: receiving a communication request from a second device; obtaining surrounding situation information of the first device, the surrounding situation information including information related to surroundings of the first device; and determining at least one third device to process the communication request based on the surrounding situation information.