Seamless Communication Resource Transition Between Systems

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Solution Overview

Problem

Existing communication systems face challenges in seamless resource transitions between group-based communication systems and external communication systems, due to differences in protocols, security measures, and the need for cross-platform data conversion.

Innovation Solution

The implementation of recommended transitional profiles, retrospective and prospective recipient predictions, and client-side transition agents enables seamless communication resource transitions by optimizing parameter mappings and reducing the need for user interaction across different systems.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If manual parameter mapping and user interaction are used for communication resource transitions, then adaptability between different communication systems is improved, but device complexity and time consumption increase

Engineering Contradiction:
Improveadaptability between communication systemsVSAvoidcomplexity of transition process
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system automatically performs parameter mapping and communication resource transitions without requiring manual user intervention. The communication resource transition system autonomously identifies parameters from the first communication resource, maps them to the second communication resource, and executes the transition, allowing the system to serve itself rather than requiring external manual configuration.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system dynamically changes communication parameters by automatically identifying parameters from a first communication resource and mapping them to a second communication resource. This involves transforming parameter values and formats to accommodate different communication protocols and systems, enabling seamless transitions between diverse communication environments.

Inventive Principle:
Principle #35Parameter changes

2Productivity

If automatic parameter mapping is implemented, then productivity of communication transitions is improved, but measurement precision of parameter compatibility may deteriorate

Engineering Contradiction:
Improvespeed of communication transitionsVSAvoidaccuracy of parameter mapping
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The system incorporates feedback mechanisms where the communication resource transition system continuously monitors and evaluates the mapping between parameters. By analyzing the compatibility and effectiveness of parameter mappings in real-time, the system can adjust and refine its automatic mapping decisions, ensuring both speed and accuracy are maintained through iterative optimization.

Inventive Principle:
Principle #23Feedback

3Reliability

If comprehensive parameter identification and mapping are performed, then reliability of communication transitions is improved, but loss of time increases

Engineering Contradiction:
Improvesuccess rate of transitionsVSAvoidduration of transition process
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary parameter identification and mapping operations in advance, preparing communication resources before actual transitions are needed. By pre-processing and pre-mapping parameters, the system reduces the time required during actual transition operations while maintaining high reliability, as the foundational parameter mappings are already established and optimized.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS20250184377A1Seamless communication resource transition between a group-based communication system and an external communication system
Publication Date: 2025.06.05 SALESFORCE INC
  • US20250184377A1 patent drawing
  • US20250184377A1 patent drawing
  • US20250184377A1 patent drawing

AI summary

Method, apparatus and computer program product for seamless communication resource transition are described herein. A user may wish to share an external communication resource within a group-based communication system. Settings may be provided allowing the user to more effectively share the external communication resource. The user may select the appropriate settings such that the external communication resource can be transmitted to the group-based communication system for display in accordance with the selected settings.