Communication Robot Mediates User Actions for Social Networking
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Solution Overview
Problem
Common Social Networking Services (SNS) are inaccessible to aged persons and infants due to the complexity of using terminals like PCs or smartphones, which requires complicated procedures for content transmission and reception.
Innovation Solution
A collaboration system that includes a device capable of sensing user data and actions, processing user contributions, and transmitting these to an SNS system, allowing easy interaction through a communication robot that can recognize users and update actions based on contributed content.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a user uses a terminal such as a PC or a smart phone to access SNS, then the user can browse and upload contents in an SNS community, but the procedure becomes complicated requiring text input, image uploading, and video uploading work
Solution Approach 1:
The patent introduces a communication robot as an intermediary between the user and the SNS system. The robot performs the complicated operations of accessing SNS, browsing contents, inputting text, and uploading images and videos on behalf of the user through simple conversation commands, thereby resolving the contradiction between ease of operation and device complexity
Solution Approach 2:
The communication robot autonomously performs SNS operations by itself based on simple user commands. The robot independently accesses the SNS system, retrieves contents, processes text input, and uploads media files without requiring the user to manually operate the terminal, thus simplifying the user interaction while maintaining full SNS functionality
2Adaptability or versatility
If common SNS is designed for terminal users, then the SNS system can provide full functionality, but aged persons and infants who are difficult to use terminals are not allowed to join in an SNS community
Solution Approach 1:
The communication robot serves multiple functions: it acts as both a conversational assistant and an SNS operation tool. By integrating these functions, the system allows users who cannot operate terminals (such as aged persons and infants) to access SNS through simple conversation with the robot, thereby expanding user accessibility while maintaining full SNS functionality
Solution Approach 2:
The robot mediates between users with limited terminal capabilities and the complex SNS system. It translates simple user intentions into detailed SNS operations, enabling users who would otherwise be excluded from SNS participation to easily join and interact in the SNS community
Data Source
AI summary
Collaboration system, apparatus, method and program are provided which enable a user to use SNS with ease. The collaboration system includes a device 20 which recognizes a user to execute at least one of acquisition of sensing data related to the user and action based on a content contributed to SNS by another user; and a collaboration apparatus 10 which executes at least one of processing of transmitting a contribution content based on the sensing data to an SNS system which provides the SNS and processing of updating action of the device 20 based on a content contributed by another user and transmitting the updated content of the action to the device 20.