Communication Server Anonymity and Payment Management
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Solution Overview
Problem
Current communication systems lack efficient methods for facilitating real-time connections between individuals for telephone conversations, chat, and other forms of communication while ensuring anonymity and streamlined payment processing for service providers.
Innovation Solution
A system that allows users to request real-time communications through a call button or phone number, which includes features like anonymity, payment processing, and scheduling, using a connection server on a packet-switched network to manage connections and provide users with a persistent way to reach others without revealing their actual contact information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users share their actual contact information for real-time communication, then communication connection is established, but user anonymity and privacy are compromised
Solution Approach 1:
The patent introduces a communication server as an intermediary that receives actual contact information from users and relays communication without exposing direct contact details. The server acts as a mediator that enables real-time communication while preserving user anonymity by masking actual contact information through its routing mechanism.
Solution Approach 2:
The system creates virtual contact references (such as temporary identifiers or proxy contact information) that copy the function of actual contact details without revealing the real information. These virtual copies enable communication establishment while protecting the original contact information from exposure.
2Adaptability or versatility
If users manage their own payment processes, scheduling, and queue management, then full control is maintained, but system complexity and user burden increase
Solution Approach 1:
The patent extracts complex management functions (payment processing, scheduling, queue management) from the user端 and relocates them to the server端. This extraction reduces user burden and system complexity for individual users while maintaining overall system control and adaptability through centralized service management.
Solution Approach 2:
The communication server provides universal multi-functional services that handle payment processes, scheduling, and queue management for all users through a single platform. This multi-functionality reduces the need for individual users to implement separate systems for each management task, simplifying the overall system architecture.
3Ease of operation
If a centralized service manages payment processes and scheduling, then user burden is reduced, but system centralization and potential single point of failure increase
Solution Approach 1:
The patent segments the centralized service into distinct functional modules (payment management, scheduling, queue management) that operate independently. This segmentation reduces the risk of single point of failure by isolating potential failures to specific modules while maintaining overall system functionality through the modular architecture.
Data Source
AI summary
Methods and apparatuses to facilitate connections between peoples for real time communications. In one embodiment, a method includes: identifying an entity based at least in part on relevancy to a content of a document to be presented to a user; and for presentation to the user adding a communication reference separately from the content used to identify the entity; where the communication reference has been assigned to the entity and the communication reference can be used to request a connection for real time communications with the entity.