Communication Management Server for Connection Error Handling
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Solution Overview
Problem
Existing communication systems face challenges in effectively managing connection errors between communication devices and target devices, particularly in determining connection availability and error procedures, which can lead to inefficiencies and unconfirmed interconnectivity issues.
Innovation Solution
A communication system that includes a communication management server and device, where the server manages connection information and error procedures by querying equipment information from the communication target device and providing availability status or error procedures to the communication device, and optionally involves external inspection for unresolved errors.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a communication device attempts to connect to a target device without verifying connection availability, then the connection process can proceed quickly, but connection errors occur and interconnectivity issues remain unconfirmed
Solution Approach 1:
The system performs preliminary actions by querying the communication management server for connection availability and error procedures before attempting to establish a connection. This advance verification prevents connection errors and ensures interconnectivity issues are identified beforehand, improving reliability without significantly increasing complexity
Solution Approach 2:
The communication management server acts as an intermediary between the communication device and target device. It manages connection information and error procedures, providing a centralized repository that both devices can query. This mediator approach consolidates complexity in a dedicated component rather than distributing it across all devices
2Measurement precision
If connection error information is not managed centrally, then the system structure remains simple, but error procedures and connection availability cannot be determined accurately
Solution Approach 1:
The communication management server provides multiple functions within a single system: it stores connection information, manages error procedures, and responds to queries from various communication devices. This universal approach consolidates information management complexity in a dedicated multi-functional component while enabling accurate error detection across the entire system
Solution Approach 2:
The system implements feedback by querying the communication management server for connection availability and error procedures, then using this information to guide connection attempts. The server provides feedback about connection status and recommended procedures, enabling accurate error detection and resolution
3Reliability
If the system queries the communication management server for connection information, then connection availability and error procedures are accurately determined, but additional communication overhead is introduced
Solution Approach 1:
The system performs preliminary queries to the communication management server before connection attempts to obtain connection availability and error procedure information. This advance preparation ensures reliable error management by having all necessary information ready before connections are attempted, preventing failed connections and reducing the need for retry logic
Data Source
AI summary
A non-transitory computer readable medium stores a program causing a computer to execute a process for communicating. The process includes: when a connection error with a communication target device occurs, querying by transmitting equipment information acquired from the communication target device to a communication management server that manages information related to connection availability with the communication target device and procedures for connection errors; and displaying a connection availability with the communication target device or a procedure for the connection error, according to a result of the querying.