Communication Service Selection Based on Terminal Context

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Solution Overview

Problem

Users face frustration when attempting to establish communication, such as videophone calls, due to the complexity of selecting the appropriate communication service and application, which affects call quality and success, especially when terminals are connected to different networks or lack guaranteed Quality of Service (QoS).

Innovation Solution

A method that determines the optimal communication service for establishing a call between terminals based on their respective communication contexts, including network connectivity and available applications, ensuring the best quality of service is selected automatically, even when terminals are connected to different networks.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If the user manually selects communication service and application, then the user has control over the communication setup, but the complexity of selection increases and user experience deteriorates

Engineering Contradiction:
Improveease of communication setupVSAvoidcomplexity of service selection
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically determines the appropriate communication service and application based on the communication context of both terminals without requiring user intervention. The calling terminal's processor autonomously selects the optimal service by evaluating network connectivity, available applications, and QoS capabilities, thereby simplifying the user interface while maintaining operational control.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system dynamically changes the selected communication service parameters based on real-time communication context information, including network type (2G, 3G, 4G, WiFi), available applications (native, RCS, OTT), and QoS guarantees. This adaptive parameter selection resolves the contradiction by automatically adjusting to optimal configurations without increasing user-facing complexity.

Inventive Principle:
Principle #35Parameter changes

2Ease of operation

If the system automatically selects communication service, then the ease of operation improves, but the reliability of service selection may worsen due to lack of user control

Engineering Contradiction:
Improveease of communication setupVSAvoidreliability of communication establishment
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system incorporates feedback mechanisms by evaluating the communication context of both the calling and called terminals, including network connectivity status, available applications, and QoS capabilities. This feedback loop ensures that the automatically selected service is reliable by confirming compatibility and service availability before establishing communication, thereby maintaining high reliability while improving ease of operation.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary determination of the communication service before the actual communication establishment. By pre-evaluating the communication context and selecting the appropriate service in advance, the system ensures reliability is maintained while the user experiences simplified operation, as the complex selection process has already been completed automatically.

Inventive Principle:
Principle #10Preliminary action

3Adaptability or versatility

If multiple communication services are available, then the adaptability of communication options increases, but the difficulty of detecting and measuring the optimal service worsens

Engineering Contradiction:
Improvevariety of communication servicesVSAvoiddifficulty of selecting optimal service
Core Design Contradiction:
Adaptability or versatilityVSDifficulty of detecting and measuring

Solution Approach 1:

The system segments the communication service selection process into distinct evaluation criteria: network connectivity type, available applications (native, RCS, OTT), and QoS capabilities. By dividing the complex selection task into these manageable segments, the system can systematically evaluate each aspect and combine the results to identify the optimal service, thereby reducing the difficulty of detection and measurement while maintaining high adaptability.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system creates a universal evaluation framework that works across all communication service types (native applications, RCS, OTT) and network configurations (2G, 3G, 4G, WiFi). This multi-functional approach allows the system to handle diverse service options through a single standardized process, reducing the complexity of detecting and measuring the optimal service while preserving adaptability to various communication scenarios.

Inventive Principle:
Principle #6Universality (Multi-functionality)

4Reliability

If the communication request fails due to network incompatibility, then the reliability worsens, but the user is not informed of the failure reason

Engineering Contradiction:
Improvesuccess rate of communication requestVSAvoidinformation about failure reason
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The system performs preliminary verification of communication compatibility by evaluating the communication context of both terminals before initiating the communication request. This includes checking network connectivity, application availability, and QoS capabilities. By detecting potential incompatibilities in advance, the system prevents failed communication attempts and can provide informative feedback to the user about why a communication cannot be established, thereby improving both reliability and information retention.

Inventive Principle:
Principle #9Preliminary anti-action

Data Source

PatentEP3162019B1Method and device for establishing a communication
Publication Date: 2020.03.25 ORANGE SA
  • EP3162019B1 patent drawingFigure 1~5
  • EP3162019B1 patent drawingFigure 2

AI summary

The invention concerns a method for establishing a communication between at least one calling terminal (T1) and one called terminal (T2), implemented by the calling terminal, comprising: a step (E206) of detecting the activation by the calling terminal of a request to establish a communication with the called terminal, a step (E200) of obtaining a first piece of communication context information related to the calling terminal, a step (E2083) of obtaining at least a second piece of communication context information related to the called terminal, a step (E212) of determining a communication service to use in order to establish said requested communication with the called terminal, the determining being carried out from at least the first piece of communication context information and the second piece of communication context information, a step (E216) of sending, to the called terminal, a request for communication according to the determined communication service.