Communication Session Identifier for Conference Relay
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Solution Overview
Problem
Current communication systems for conference participants are inefficient in relaying information across different mediums and participants, often leading to missed communications and unnecessary complications.
Innovation Solution
A communication session identifier system acts as a virtual relay, allowing users to send communications to a central address that distributes them to all participants, supporting multiple communication mediums and formats, with optional administrative approval and security measures.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users send communications directly to multiple participants using their contact information, then communication can be sent to all participants, but it requires access to participant lists and may result in missed or duplicated participants
Solution Approach 1:
The patent introduces a communication session identifier as an intermediary component that mediates between the sender and multiple participants. Instead of directly managing participant contact information, the system uses this identifier to route communications reliably to all participants without requiring the sender to access or manage participant lists, thus eliminating missed or duplicated deliveries.
2Productivity
If users attempt to log into the web conference early to send attachments, then attachments can be sent before the conference, but communication is impeded if other participants have not logged in
Solution Approach 1:
The patent enables preliminary action by allowing users to send attachments and communications to the communication session identifier before the conference starts. The system stores these communications and automatically delivers them to participants when they join, eliminating the need for early login and ensuring reliable delivery regardless of participant availability.
3Ease of operation
If users email all other participants directly, then communications can be sent to participants, but it opens the door to Reply All responses and requires access to participant lists
Solution Approach 1:
The communication session identifier acts as an intermediary that receives communications from users and distributes them to participants without exposing participant contact information. This eliminates the ability to send Reply All responses and prevents security risks associated with accessing participant lists, while maintaining ease of operation for the sender.
4Reliability
If a user calls into the conference bridge to notify participants of delays, then participants can be notified in real-time, but time is lost and the process is inefficient
Solution Approach 1:
The communication session identifier provides multi-functionality by supporting multiple communication mediums (email, instant messaging, voice communications) through a single interface. Users can send notifications via their preferred medium without needing to call the conference bridge, achieving real-time notification reliability while eliminating the time loss associated with traditional bridge calls.
Data Source
AI summary
Disclosed herein are systems, methods, and non-transitory computer-readable storage media for a communication session identifier. A communication session identifier can act as a virtual relay between conference participants, forwarding emails, phone calls, attachments, messages, and other information from a central address associated with the communications session identifier. In this manner, a user who desires to communicate with other conference participants only needs to send the communication to the communication session identifier, which in turn distributes the communication to the other parties. These communications can include emails, social networking messages, instant messaging, voice messages, and other forms of communication.