Communications Centric Platform for Structured Disease Management
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Solution Overview
Problem
Current disease management systems face challenges in coordinating effective communications among patients, caregivers, and healthcare professionals due to unstructured, untimely, and inconsistent information sharing, leading to redundant information, isolation, and inefficient care processes.
Innovation Solution
A communications-centric platform that structures communications between patients and caregivers through a layered architecture, using a communications management engine to identify suitable disease management journeys, personalize content, and facilitate secure information sharing, while integrating machine learning and natural language processing to manage and prioritize communications based on roles and outcomes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If unstructured information sharing is used among stakeholders, then ease of operation is improved, but information reliability and communication consistency deteriorate
Solution Approach 1:
The patent segments information into structured categories (patient information, caregiver information, healthcare professional information) with defined schemas and validation rules. Each stakeholder group has standardized data templates that ensure consistency while maintaining ease of entry through guided forms and automated population from existing records.
Solution Approach 2:
The patent introduces a communication platform as an intermediary that mediates information exchange between stakeholders. This platform enforces structured communication protocols, validates data formats, and ensures information reliability while providing user-friendly interfaces that maintain ease of operation.
2Quantity of substance
If multiple stakeholders access different information sources, then information completeness is improved, but information consistency and coordination deteriorate
Solution Approach 1:
The patent merges information from multiple stakeholders into a unified structured framework. The platform consolidates patient data, caregiver observations, and healthcare professional records into a single coherent view, ensuring consistency through standardized schemas while preserving the completeness of information from all sources.
Solution Approach 2:
The patent creates a universal information structure that can accommodate data from diverse sources. The standardized framework is designed to be multi-functional, accepting various input formats from different stakeholders and converting them into a consistent structured representation that maintains both completeness and consistency.
3Adaptability or versatility
If trial and error approach is used to find solutions, then adaptability is improved, but time efficiency and patient outcome deteriorate
Solution Approach 1:
The patent implements preliminary action by pre-structuring communication protocols and information schemas before actual disease management begins. The platform establishes validated templates, predefined communication pathways, and standardized data structures in advance, eliminating the need for trial and error while maintaining adaptability through configurable parameters.
4Adaptability or versatility
If unstructured communications occur among stakeholders, then communication flexibility is improved, but communication efficiency and timeliness deteriorate
Solution Approach 1:
The patent applies dynamics by creating a flexible structured communication system that adapts to different stakeholder needs while maintaining efficiency. The platform provides dynamic templates and pathways that can be customized for different disease states and stakeholder roles, yet enforces structured protocols that ensure timely and efficient communication.
Data Source
AI summary
The disclosed embodiments include a computer-implemented method for communications centric care. A caregiver interface serves a patient interface in accordance with a disease management program to collaboratively lead the patient to recover from a disease. The method can include obtaining content items relating to a patient and labeling each content item as either a secure content item or an unsecure content item, and then comparing the labels with identifiers of the patient, the caregiver, and/or a schedule of key events of the disease management program. The content items are selectively bifurcated for the patient and/or caregiver interfaces. As such, the interfaces can manage communications in accordance with the disease management program.


