Communications Session Context Data for Called-Device Caller ID
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Solution Overview
Problem
Conventional caller ID systems provide limited information to the called party, typically restricted to a fifteen-character name associated with the calling party's phone number, failing to offer comprehensive context about the caller.
Innovation Solution
A system and method that generates context data based on device activities of a calling device, including internet browsing history, application data, and user interactions, to provide a called device with detailed information about the caller, enabling personalized and efficient communication experiences.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If conventional caller ID systems are used, then the system is simple and easy to implement, but the information provided to the called party is limited to a fifteen-character name
Solution Approach 1:
The system segments information transmission into two separate channels: the traditional call signaling channel for basic caller identification, and a separate data transmission channel for detailed context information. This allows comprehensive information to be provided without overwhelming the traditional telephony system, resolving the contradiction between information completeness and system complexity.
Solution Approach 2:
The patent introduces an intermediary server that collects device activity data from the calling device and transmits it to the called device. This intermediary handles the complexity of data collection, processing, and transmission, allowing the caller ID system to provide rich information without each endpoint needing complex functionality.
2Adaptability or versatility
If comprehensive context data is collected from device activities, then personalized communication experiences can be provided, but data privacy and security concerns increase
Solution Approach 1:
The system obtains explicit user consent before collecting any device activity data. This preliminary action of securing authorization ensures that data collection only occurs when permitted by the user, addressing privacy concerns while enabling personalization when appropriate.
Solution Approach 2:
The system provides feedback to users about what data is being collected and how it will be used. This transparency allows users to make informed decisions about their privacy and enables the system to adapt to user preferences, balancing personalization capabilities with privacy protection.
Data Source
AI summary
Systems and methods for providing called devices with sets of context data associated with communication sessions are disclosed. In one implementation, a method for generating context data associated with a communications session may include receiving, from a calling device at a first subsystem, a request to establish a communications session. The request may include a first identifier associated with the calling device. The method may further include receiving, at a second subsystem, activities data associated with the calling device that transmitted the request to establish the communications session. The activities data may include a second identifier associated with the calling device and may be indicative of device activities of the calling device. In addition, the method includes determining, using the first identifier and the second identifier, that the received activities data is associated with the calling device that transmitted the request to establish the communications session, generating context data associated with the communications session based on the received activities data, generating visual content based on the generated context data, and establishing the communications session in response to receiving, from a user of the called device, an input command to accept the request.