Digital Companion Server for Real-Time Communication Alerts

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Solution Overview

Problem

Users face challenges in managing and receiving timely notifications of incoming calls, voice mail messages, and SMS messages across multiple communication devices, as existing systems require manual checking and may not provide real-time updates, leading to delayed awareness of missed communications.

Innovation Solution

A system and method that utilize a digital companion server to receive notifications from various communication devices and transmit real-time alerts to a user's preferred device, including incoming calls, voice mail messages, and SMS messages, using software platforms like BREW, J2ME, or Microsoft SmartPhone 2002, ensuring timely notifications regardless of the user's location.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If users manually check each communication device for messages and calls, then they can receive notifications, but it requires significant time and effort

Engineering Contradiction:
Improvenotification of incoming calls and messagesVSAvoidtime spent checking multiple devices
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent introduces a notification service as an intermediary system that monitors multiple communication devices and forwards notifications to a preferred device. This mediator consolidates information from various sources (home phone, work phone, mobile phone, email, instant messaging) and delivers unified notifications, eliminating the need for users to manually check each device individually.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If users monitor multiple communication devices separately, then they can receive comprehensive notifications, but the system complexity increases

Engineering Contradiction:
Improvecomprehensive communication notificationsVSAvoidnumber of communication devices to manage
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The notification service performs multiple functions through a single system: it monitors various communication devices, retrieves messages and call information, processes different notification types, and delivers unified alerts to the preferred device. This multi-functional approach consolidates what would otherwise require separate manual operations for each device.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The notification service acts as a central intermediary that manages connections to multiple communication devices, handling the complexity of monitoring and retrieving information from diverse sources while presenting a simplified interface to the user through the preferred device.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Loss of time

If users check voice mail systems periodically, then they can retrieve messages, but real-time notification is not achieved

Engineering Contradiction:
Improvedelay in receiving message notificationsVSAvoidautomatic real-time notification
Core Design Contradiction:
Loss of timeVSExtent of automation

Solution Approach 1:

The notification service continuously monitors communication devices for incoming calls and messages, maintaining an ongoing connection rather than periodic checking. This continuous monitoring ensures real-time detection of new communications and immediate forwarding to the preferred device, eliminating delays associated with periodic manual checks.

Inventive Principle:
Principle #20Continuity of useful action

Solution Approach 2:

The system performs preliminary actions by proactively monitoring and detecting incoming communications before the user needs to check. The notification service anticipates the user's information needs by continuously checking for new messages and calls, and prepares notifications in advance for immediate delivery to the preferred device.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS8761355B2Methods and systems for notification of call to device
Publication Date: 2014.06.24 VERIZON PATENT & LICENSING INC
  • US8761355B2 patent drawing
  • US8761355B2 patent drawing
  • US8761355B2 patent drawing

AI summary

Methods and systems for providing a call notification, voice mail message notification, or SMS message for a wireless device to a user's preferred device. When a wireless device receives an incoming call, a voice mail message, or a SMS message, the wireless device connects to a network and sends a notification to the user's preferred device. If the preferred device is not available, the notification is stored in a database.