Comparative Product Review Detection System

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Solution Overview

Problem

Customers face difficulty in making informed choices between competitive products with similar features and prices, as existing methods do not efficiently provide comparative product reviews that directly compare the aspects of these products.

Innovation Solution

A network system with a comparative product review detection system that retrieves, ranks, and presents product reviews by using a search engine, template builder, aggregator, review ranking device, and linguistic analyzer to identify and weight comparative snippets, enabling users to make informed decisions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If customers search for product reviews manually, then they can find some product information, but it is time consuming and inefficient to find comparative reviews between competitive products

Engineering Contradiction:
Improvereview finding efficiencyVSAvoidtime to find comparative reviews
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system pre-processes and indexes product reviews with metadata tags identifying competitive products and comparative content before user queries. This preliminary organization allows instant retrieval of comparative reviews without manual searching, resolving the time efficiency contradiction

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent introduces an intermediary system (review aggregation platform with automated comparison algorithms) that mediates between customers and product reviews. This intermediary automatically identifies, retrieves, and presents comparative reviews between competitive products, eliminating the need for customers to manually search through numerous reviews

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If the system retrieves all product reviews, then comprehensive information is available, but it becomes difficult to identify and present the most relevant comparative reviews

Engineering Contradiction:
Improvecompleteness of review informationVSAvoiddifficulty in identifying comparative reviews
Core Design Contradiction:
Loss of informationVSDifficulty of detecting and measuring

Solution Approach 1:

The patent segments reviews into distinct categories using metadata tags (e.g., competitive product indicators, comparative content flags). This segmentation allows the system to maintain comprehensive review databases while easily filtering and presenting only relevant comparative reviews between specific competitive products

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system uses metadata tagging to 'label' reviews with specific attributes (such as tags indicating competitive product relationships or comparative content). These tags act like identifiers that allow rapid detection and filtering of comparative reviews without losing the underlying comprehensive information

Inventive Principle:
Principle #32Color changes

Data Source

PatentUS9576305B2Detecting competitive product reviews
Publication Date: 2017.02.21 EBAY INC
  • US9576305B2 patent drawing
  • US9576305B2 patent drawing
  • US9576305B2 patent drawing

AI summary

One embodiment provides a system for recommending products. The system may include a search engine to retrieve, from a collection of product reviews, product review results using at least two input product names. The system may also include a template builder to build comparative sentence templates to define relationships between at least two product names, in which each comparative sentence template has a weight as a function of the defined relationship, and the search engine extracts one or more snippets matching at least one of the comparative sentence templates within each product review result. The system may further include a review ranking device to rank the product review search results based on the one or more extracted snippets, in which each snippet has a same weight as its matched comparative sentence template.