Concierge Function for Portable Devices

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Solution Overview

Problem

Portable electronic devices lack an efficient way to provide context-aware assistance and automation in managing user activities, such as scheduling and recommendations, based on voice interactions.

Innovation Solution

A concierge function is implemented on portable electronic devices, which activates and deactivates based on specific voice commands, analyzing voice content to identify contexts and provide relevant voice messages or actions, such as scheduling recommendations, using calendar information and profile data.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If the portable electronic device continuously monitors and analyzes voice content to provide context-aware assistance, then the user convenience and automation capability are improved, but the device complexity and energy consumption increase

Engineering Contradiction:
Improveuser convenienceVSAvoiddevice complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by continuously monitoring voice content and pre-identifying potential contexts before user requests are made. The concierge function proactively analyzes voice patterns, identifies contexts, and prepares relevant information in advance, allowing the device to provide assistance without requiring complex real-time processing when needed.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent introduces a concierge function as an intermediary layer between the user and the device's core functions. This concierge acts as a mediator that handles the complex tasks of voice monitoring, context identification, and information retrieval, thereby shielding the user from complexity while enabling advanced automation capabilities.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Extent of automation

If the concierge function continuously analyzes voice content to identify contexts and provide recommendations, then the automation capability is improved, but the energy consumption increases

Engineering Contradiction:
Improveautomation capabilityVSAvoidenergy consumption
Core Design Contradiction:
Extent of automationVSUse of energy by moving object

Solution Approach 1:

The concierge function operates using periodic action by monitoring voice content at specific intervals and activating full analysis only when relevant triggers are detected. The system periodically checks for context keywords and activates deeper analysis only when needed, rather than continuously processing all voice data, thereby reducing overall energy consumption while maintaining automation capability.

Inventive Principle:
Principle #19Periodic action

Solution Approach 2:

The system applies partial action by analyzing only the portions of voice content that contain potential context keywords or triggers. Rather than processing every word continuously, the concierge function selectively analyzes relevant segments of voice content, performing sufficient analysis to identify contexts without the excessive energy cost of complete continuous analysis.

Inventive Principle:
Principle #16Partial or excessive action

3Loss of information

If the device provides detailed context-aware recommendations and voice messages, then the information quality is improved, but the processing time and response delay increase

Engineering Contradiction:
Improveinformation qualityVSAvoidresponse delay
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The concierge function performs preliminary actions by pre-identifying contexts and preparing relevant information from calendar data and user profiles before specific requests are made. This advance preparation allows the system to deliver high-quality, detailed recommendations with minimal response delay when users need information.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system dynamically adjusts its processing depth based on the situation. When a context is identified, the concierge function dynamically determines the appropriate level of analysis and information retrieval needed, providing detailed recommendations when necessary while maintaining faster response times for simpler queries.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS8489080B1Concierge for portable electronic device
Publication Date: 2013.07.16 T MOBILE INNOVATIONS LLC
  • US8489080B1 patent drawing
  • US8489080B1 patent drawing
  • US8489080B1 patent drawing

AI summary

A system is provided. The system comprises a processor, a memory, and an application stored in the memory. When executed by the processor, the application activates a concierge function in response to a first trigger, and deactivates the concierge function in response to a second trigger. While the concierge function is active, the application analyzes a first digital signal encoding voice content from the portable electronic device to identify a context and, in response to identifying the context, transmits a second digital signal encoding a voice message to be presented by the portable electronic device based on the context keyword.