Concurrent User Feedback Interfaces for Multiple Stories

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Solution Overview

Problem

Users face difficulties in providing efficient user feedback on electronic content due to the abundance of published content online, necessitating improved methods and interfaces for concurrent feedback on multiple stories.

Innovation Solution

Concurrently displaying multiple user-feedback interfaces for stories, allowing users to provide feedback through affordances such as 'like' and 'comment' options, with notifications sent to a server to associate feedback with the respective stories, enhancing user interaction and feedback efficiency.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If conventional single-story feedback interfaces are used, then interface simplicity is maintained, but user feedback efficiency deteriorates when multiple stories need feedback

Engineering Contradiction:
Improveuser feedback efficiencyVSAvoidinterface complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent divides the feedback interface into multiple independent feedback interface portions, each corresponding to a different story. Each portion can be independently interacted with, allowing users to provide feedback on multiple stories simultaneously without confusion. The display device segments the overall interface into distinct regions or layers, each handling feedback for a specific story.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent employs spatial arrangement to organize multiple feedback interface portions for different stories. By distributing feedback interfaces across different spatial locations on the display, users can efficiently access and provide feedback on multiple stories without navigating through sequential pages or menus, thus improving feedback efficiency while maintaining interface clarity.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

2Productivity

If multiple feedback interfaces are displayed concurrently, then user feedback efficiency improves, but interface complexity increases

Engineering Contradiction:
Improvefeedback processing capacityVSAvoidinterface usability
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The display device divides the concurrent feedback interfaces into distinct, non-overlapping portions, each clearly associated with a specific story. This segmentation prevents user confusion by ensuring that feedback actions are unambiguously directed to the intended story, thereby maintaining ease of operation while enabling multi-story feedback processing.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces visual indicators or markers that act as intermediaries between the user and the multiple feedback interfaces. These indicators help users identify which story each feedback portion corresponds to, reducing cognitive load and maintaining usability even when multiple feedback interfaces are displayed simultaneously.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10430039B2Methods and systems for providing user feedback
Publication Date: 2019.10.01 META PLATFORMS INC
  • US10430039B2 patent drawing
  • US10430039B2 patent drawing
  • US10430039B2 patent drawing

AI summary

A first story is displayed at a client device. The first story includes a second story and an indication of a previous user interaction with the second story that resulted in creation of the first story. First and second user-feedback interfaces corresponding to the first story and second story, respectively, are concurrently displayed. The first and second user-feedback interfaces include affordances for providing user feedback regarding their respective stories. User feedback is received for the first story through the first user-feedback interface or for the second story through the second user-feedback interface. When the user feedback is received through the first user-feedback interface, notification is sent to a server to associate the user feedback with the first story, and when the user feedback is received through the second user-feedback interface, notification is sent to the server to associate the user feedback with the second story.