Conference Alert System for User Action Guidance

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Solution Overview

Problem

Software-based conference systems pose challenges for users who are not familiar or experienced with the technology, as they may struggle to perform requested actions due to remote communication and varying cognitive abilities, leading to difficulties in following guidance and completing tasks within a threshold period.

Innovation Solution

A computer-implemented method and system that uses alert programs to notify users of hardware input prompts through audible, visual, or haptic alerts, utilizing machine learning models and natural language processing to determine user actions and provide timely guidance on uncompleted tasks, ensuring users are alerted when actions are not performed within a set threshold.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If software-based conference systems are used for remote communication, then communication flexibility and accessibility are improved, but user ability to perform requested actions within threshold period deteriorates due to remote communication and varying cognitive abilities

Engineering Contradiction:
Improvecommunication flexibilityVSAvoiduser ability to perform actions
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system implements feedback by monitoring user actions in real-time during software-based conferences and providing alerts when actions are not completed within the threshold period. This feedback loop helps users understand their task completion status and prompts them to take required actions, thereby improving ease of operation while maintaining communication flexibility

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary actions by proactively detecting when users have not completed required actions within the threshold period and automatically generating alerts before the conference concludes. This preliminary intervention ensures users are reminded of pending tasks, improving their ability to perform actions without compromising the remote communication framework

Inventive Principle:
Principle #10Preliminary action

2Productivity

If alerts are provided to notify users of uncompleted actions, then task completion rates are improved, but system complexity increases due to monitoring and alert generation mechanisms

Engineering Contradiction:
Improvetask completion rateVSAvoidsystem complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system applies self-service by automatically monitoring user actions, determining completion status, and generating alerts without requiring external intervention. The conference system itself performs the monitoring and notification functions, improving task completion rates while managing complexity through automated self-monitoring rather than requiring separate complex management systems

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system achieves multi-functionality by integrating multiple functions into a single unified mechanism that monitors user actions, evaluates threshold compliance, generates alerts, and tracks completion status. This universal approach improves productivity by consolidating functions while managing device complexity through integrated rather than separate implementations

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11394755B1Guided hardware input prompts
Publication Date: 2022.07.19 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US11394755B1 patent drawing
  • US11394755B1 patent drawing
  • US11394755B1 patent drawing

AI summary

Two or more computing devices involved in a software based conference are determined. Each computing device of the two or more computing devices has an associated user. An input from a computing device of the two or more computing devices is received. A user action for a user associated with a computing device of the two or more computing devices from the input is determined. Whether the user completed the user action within a threshold is determined. The user is alerted of the user action.