Conference Call Auto-Redial and Status Detection
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Solution Overview
Problem
Conventional conference calling systems require participants to manually redial and re-enter PINs to rejoin a call after disconnection, causing delays and lack of awareness among other participants about the disconnected status, especially in large or unfamiliar groups, leading to potential decisions being made without the disconnected participant's input.
Innovation Solution
A method and system that automatically detects disconnected participants and initiates a redial procedure without user intervention, allowing seamless reconnection and providing real-time status updates and scheduling features for conference calls, including auto-dial and auto-redial functionalities.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a participant is dropped from an ongoing conference call due to malfunctions or other issues, then the participant must manually redial and re-enter PIN to rejoin, but this causes time loss and delays in reconnection
Solution Approach 1:
The system performs preliminary actions by automatically detecting when a participant is dropped from the conference call and initiating the redial procedure without waiting for manual intervention. The system proactively monitors call status, identifies disconnected participants, and automatically redials their numbers, thereby eliminating the time loss associated with manual reconnection procedures.
2Ease of operation
If participants must manually redial and re-enter PIN to rejoin a call, then the process is simple and requires no additional system complexity, but other participants and organizers are not notified of the disconnected status
Solution Approach 1:
The system implements feedback mechanisms that automatically notify other conference call participants and the organizer when a participant is dropped from the call. The system monitors call status in real-time and provides immediate feedback to all participants about disconnection events, ensuring everyone is aware of the changed participant composition without requiring manual reporting.
Solution Approach 2:
The system performs self-service by automatically detecting disconnected participants, notifying other participants of the disconnection, and initiating redial procedures without requiring manual intervention from conference participants or organizers. This automated self-monitoring and self-notification system eliminates the need for participants to manually report disconnections.
3Ease of operation
If the organizer must leave the conference momentarily to locate contact information and bridge in a disconnected participant, then the organizer can manually reconnect the participant, but this interrupts the ongoing conference call
Solution Approach 1:
The system performs self-service by automatically detecting when a participant is dropped from the conference call and initiating the redial procedure without requiring the organizer to leave the call or manually locate contact information. The system autonomously monitors call status, identifies disconnected participants, and handles reconnection, thereby maintaining conference continuity and eliminating productivity interruptions.
Data Source
AI summary
A method to operate with electronic computer hardware to manage operations during simultaneous conference calls, the method comprising: processing each ongoing conference call by iteratively performing at a given time integral the following steps for a given conference call; identifying a set of attributes of the given conference call from a conference call database, the set of attributes comprising: an end time, a set of participants, and a set of participant devices of the given conference call; displaying, in real time, a calendar on the display of each device from the set of participant devices; initiating an auto dial procedure for a subsequent conference call after reviewing the calendar to determine if a subsequent call is scheduled for the given time integral; and terminating the given conference call if the end time of the given conference call is scheduled at the given time integral.