Conference Call Access via Bound Identification Data
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Solution Overview
Problem
Current conference call systems require burdensome dial-in processes, including entering passcodes and responding to voice prompts, which can be time-consuming and cause delays, especially when accessing conference calls from mobile devices with varying connection quality.
Innovation Solution
A system and method for minimal touch access to conference calls using bound identification data, where dialed-from phone numbers are matched against a database to enable direct connection, reducing the need for manual passcode entry and optimizing access based on security levels and device capabilities.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional dial-in processes with passcode entry and voice prompts are used, then security verification is performed, but setup time increases and user convenience deteriorates
Solution Approach 1:
The system pre-associates identification data (phone numbers, email addresses) with conference call credentials (passcodes, meeting IDs) before the conference call occurs. This preliminary binding allows the system to automatically provide verified credentials when a user dials in, eliminating the need for real-time passcode entry while maintaining security verification.
Solution Approach 2:
The system enables self-service by automatically matching dialed-from phone numbers against pre-bound identification data and providing the corresponding conference call credentials without requiring manual intervention from the user. The system serves itself by autonomously completing the authentication process based on pre-established relationships between identification data and conference credentials.
2Reliability
If manual passcode entry is required, then security is maintained, but ease of operation deteriorates
Solution Approach 1:
The system introduces an intermediary database that stores pre-bound identification data associated with conference call credentials. When a user dials in, the system queries this intermediary database to automatically retrieve and provide the correct passcode and meeting ID, eliminating the need for manual entry while maintaining security through verified credential distribution.
3Productivity
If bound identification data is used for automatic connection, then productivity increases, but device complexity increases
Solution Approach 1:
The system achieves universality by designing a multi-functional platform that handles diverse device types (mobile phones, landlines, VoIP systems) through a common architecture. The conference call management system can bind and verify identification data from multiple sources using the same underlying mechanism, allowing automatic connection across different devices without requiring device-specific implementations.
Data Source
AI summary
A method schedules a conference call via a scheduler application on a first information handling system by recording a date, a start time, and an end time and setting invitees for the call. The method further receives bound identification data from an invitee, associates the bound identification data with the scheduled conference call, and stores the bound identification data in a database to enable minimal touch access to the conference call.