Conference Messaging System for Timely Participant Notification

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Solution Overview

Problem

In communication systems, messages left for participants may not be promptly conveyed, leading to situations where important information becomes irrelevant or outdated before the recipient is aware of it, especially in conference settings where timely notification is crucial.

Innovation Solution

Integrating a messaging system with conference systems allows users to leave messages that are presented to participants before they access the conference application, ensuring timely awareness of critical information, such as changes in participation status, by requiring participants to acknowledge or access the message before joining the conference.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If a message is left for a participant in a conference system, then the participant can be informed of important information, but the participant may not become aware of the message promptly and the information may become irrelevant or outdated

Engineering Contradiction:

Improvetimeliness of message deliveryVSAvoidtime for message retrieval

Core Design Contradiction:

Loss of informationVSLoss of time

Solution Approach 1:

The system presents the message to the participant before allowing access to the conference application. The participant must acknowledge receipt of the message before joining the conference, ensuring timely delivery and preventing information from becoming outdated

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The system requires the participant to acknowledge receipt of the message before accessing the conference application. This feedback mechanism ensures the participant is properly notified and has confirmed awareness of the message contents

Inventive Principle:

Principle #23Feedback

2Reliability

If the participant is required to access the message before joining the conference, then the message is delivered timely, but the participant cannot join the conference immediately

Engineering Contradiction:

Improvemessage delivery reliabilityVSAvoidconference access speed

Core Design Contradiction:

ReliabilityVSProductivity

Solution Approach 1:

The message delivery process is completed before the participant attempts to access the conference application. The system checks for messages and presents them in advance, so when the participant joins the conference, the message has already been delivered and acknowledged

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The participant initiates the message retrieval process by attempting to access the conference application. The system automatically checks for messages and presents them to the participant, who then acknowledges receipt and gains access to the conference

Inventive Principle:

Principle #25Self-service

Data Source

PatentUS8572170B2System and method for leaving and retrieving electronic message notes

Publication Date: 2013.10.29 CISCO TECHNOLOGY INC

AI summary

Methods and apparatus for allowing a message to be left for an expected user of a network application are disclosed. According to one embodiment, a method includes determining when a first user has requested access to a first application, and determining if there is a message for the first user when it is determined that the first user has requested access to the first application. The method also includes informing the first user of the message if it is determined that there is the message for the first user, as well as providing the first user with access to the first application after informing the first user of the message and after the first user acknowledges that the first user has been informed of the message.