Conference System Terminal Switching via Server Synchronization
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Solution Overview
Problem
In audio conference systems linked with web conferences, users face cumbersome procedures when switching connection terminals, requiring termination of existing calls, re-entry of phone numbers, PIN codes, and passwords, and updating participant information.
Innovation Solution
A conference system and method that allows users to switch connection terminals with a single action by synchronizing participant information between audio and web conferences through a web conference server and an audio conference server, using identification information such as phone numbers and network access information to update participant lists.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a user switches connection terminal in a traditional audio conference system, then the user can use a different terminal to participate in the conference, but the user must terminate the existing call and re-enter phone numbers, PIN codes, and passwords which is cumbersome
Solution Approach 1:
The system pre-establishes the association between the user account and multiple terminals. When switching terminals, the user simply needs to provide identification information of the new terminal, and the system automatically completes the connection based on pre-stored conference information, eliminating the need to re-enter phone numbers, PIN codes, and passwords.
Solution Approach 2:
The server acts as an intermediary that manages the association between users and terminals. It receives the new terminal's identification information, retrieves the stored conference information, and automatically establishes the connection, thereby mediating the complex switching process and hiding the complexity from the user.
2Adaptability or versatility
If an audio conference is linked to a web conference, then additional services like document sharing and screen sharing are provided, but participant information of the web conference must be manually updated after terminal switching
Solution Approach 1:
The system merges the participant information management of audio conferences and web conferences into a unified process. When a user switches terminals in the audio conference, the system automatically updates the participant information in both the audio conference and the linked web conference simultaneously, eliminating the need for separate manual updates.
Solution Approach 2:
The system implements automatic feedback mechanisms where the audio conference server and web conference server exchange participant information in real-time. When terminal switching occurs, the updated participant information is automatically fed back to both servers, ensuring consistency without manual intervention.
3Ease of operation
If the system requires manual termination of existing call and re-entry of conference information for terminal switching, then connection security is maintained, but user convenience is significantly reduced
Solution Approach 1:
The system enables self-service terminal switching where the user only needs to provide the new terminal's identification information. The system automatically handles the complex processes of terminating the existing connection, establishing the new connection, and updating participant information across both audio and web conferences, making the user feel as though the system serves them automatically.
Data Source
AI summary
A conference system and a method of switching a connection terminal in the conference system are provided. The conference system according to one embodiment of the present disclosure includes a web conference server configured to receive a request for switching a connection terminal from a first terminal and acquire identification information of a second terminal included in the request for switching a connection terminal; and an audio conference server configured to process a connection of the second terminal to an audio conference and transmit identification information of the second terminal to the web conference server, wherein the web conference server compares the identification information of the second terminal acquired from the first terminal with the identification information of the second terminal received from the audio conference server and updates participant information of the audio conference, which is mapped with participant information of the web conference.